Englishman
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The yanks really have lost the plot.
It's as though they've started mating with vegetables.
It's as though they've started mating with vegetables.
United Airlines Dragged an Asian American Down Aisle
- Thread starter Mamluk
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xunzi
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I got bumped from a flight. Then I sued
By Thatcher A. Stone
Updated 12:21 AM ET, Wed April 12, 2017
Then, as now, people were just fed up with the airlines, but if you misbehave, the airlines are fed up with you.
Ever since 9/11, flight crews and cabin crews have been relatively insistent that passengers follow the rules. This is not hard to understand, given that many employees at American and United knew people who were working the day of the terrorist attacks and who lost their lives in New York or in Shanksville, Pennsylvania.
Man dragged off plane: 5 key questions on United's $800 mistake
Airplanes are not cars and offer many risks that buses, trains and automobiles just cannot match: Altitude, weather and clear air turbulence, to name a few.
For that reason, the US pilots and cabin crews particularly are extremely well trained and will save your life in an instant when a problem develops. But in order to maintain safety in a metal tube with only one or two alleyways, the cabin crew needs your cooperation.
If you become unruly, they can throw you off in an instant. Without recourse. If you refuse to follow a crew member's instructions, they can throw you off and send you to jail.
Anybody who thinks they can make a ruckus on a US airplane and get away with it is seriously mistaken. I see this every day in my law practice. On the other hand, sometimes the airlines go too far and can be held responsible.
Recently we won a jury verdict in New York federal court for a young family that had been seriously mistreated on a return flight to New York from Cairo. They had purchased tickets for their infant child, but when they got to the airport, the airline could not find the ticket in the system. Instead of helping them or admitting any mistake, airline employees mocked the family and when they objected, had them arrested and incarcerated, the jury found. The airline paid dearly for this misbehavior, but these circumstances are rare.
On the other hand, the public -- through the FAA -- has been very good at making the airlines do the right thing when they overbook a plane, which they do every day.
The rules provide that a passenger who has a reservation and who is asked to give up their seat because the flight is overbooked is entitled to a lot of money and the airline is required to fill them in on their rights right away. In writing.
Compensation depends on how quickly the airline can get one to the next place one is booked to, and can reach 400% of your paid fare or up to $1,350 if they cannot get you to your next destination within four hours. If they can get you somewhere you are booked to within an hour or two, the compensation is much less. And if you're flying on a free ticket, you're entitled to compensation equal to the ticket cost in your class of service. So if you're in coach on a free ticket with miles, you're entitled to compensation as if you had paid full price.
Judging from the video, which may not tell the full story, it doesn't look like the people who escorted the United passenger off his flight gave him the immediate written instructions they are required to do by law. It also does not look like they told him about his compensation rights.
Unfortunately, this is a typical game all of the airlines play. They start offering compensation and travel that is less than what is required under the FAA rule hoping that people who haven't been properly informed about their rights will take the cheap offer. When this doesn't work they slowly raise the offers.
Flying for vacation travel or work on a modern US carrier's plane can be enjoyable and pleasant. Just do what you are told by the crew. And, to fulfill their part of the bargain, airlines need to follow the rules and treat passengers who get bumped fairly.
If United had taken a senior gate agent and brought him onto the airplane and said to the doctor, "here is our written policy about denied boarding. I know you are in a seat, but you are mistaken that we can't remove you. But guess what? You will get refunded whatever you paid if we can get you to your destination within an hour and if it takes longer you could get up to 400 percent."
He would likely have gotten up and gotten off the plane in a second.
By Thatcher A. Stone
Updated 12:21 AM ET, Wed April 12, 2017
[paste:font size="5"]
Then, as now, people were just fed up with the airlines, but if you misbehave, the airlines are fed up with you.
Ever since 9/11, flight crews and cabin crews have been relatively insistent that passengers follow the rules. This is not hard to understand, given that many employees at American and United knew people who were working the day of the terrorist attacks and who lost their lives in New York or in Shanksville, Pennsylvania.
Man dragged off plane: 5 key questions on United's $800 mistake
Airplanes are not cars and offer many risks that buses, trains and automobiles just cannot match: Altitude, weather and clear air turbulence, to name a few.
For that reason, the US pilots and cabin crews particularly are extremely well trained and will save your life in an instant when a problem develops. But in order to maintain safety in a metal tube with only one or two alleyways, the cabin crew needs your cooperation.
If you become unruly, they can throw you off in an instant. Without recourse. If you refuse to follow a crew member's instructions, they can throw you off and send you to jail.
Anybody who thinks they can make a ruckus on a US airplane and get away with it is seriously mistaken. I see this every day in my law practice. On the other hand, sometimes the airlines go too far and can be held responsible.
Recently we won a jury verdict in New York federal court for a young family that had been seriously mistreated on a return flight to New York from Cairo. They had purchased tickets for their infant child, but when they got to the airport, the airline could not find the ticket in the system. Instead of helping them or admitting any mistake, airline employees mocked the family and when they objected, had them arrested and incarcerated, the jury found. The airline paid dearly for this misbehavior, but these circumstances are rare.
On the other hand, the public -- through the FAA -- has been very good at making the airlines do the right thing when they overbook a plane, which they do every day.
The rules provide that a passenger who has a reservation and who is asked to give up their seat because the flight is overbooked is entitled to a lot of money and the airline is required to fill them in on their rights right away. In writing.
Compensation depends on how quickly the airline can get one to the next place one is booked to, and can reach 400% of your paid fare or up to $1,350 if they cannot get you to your next destination within four hours. If they can get you somewhere you are booked to within an hour or two, the compensation is much less. And if you're flying on a free ticket, you're entitled to compensation equal to the ticket cost in your class of service. So if you're in coach on a free ticket with miles, you're entitled to compensation as if you had paid full price.
Judging from the video, which may not tell the full story, it doesn't look like the people who escorted the United passenger off his flight gave him the immediate written instructions they are required to do by law. It also does not look like they told him about his compensation rights.
Unfortunately, this is a typical game all of the airlines play. They start offering compensation and travel that is less than what is required under the FAA rule hoping that people who haven't been properly informed about their rights will take the cheap offer. When this doesn't work they slowly raise the offers.
Flying for vacation travel or work on a modern US carrier's plane can be enjoyable and pleasant. Just do what you are told by the crew. And, to fulfill their part of the bargain, airlines need to follow the rules and treat passengers who get bumped fairly.
If United had taken a senior gate agent and brought him onto the airplane and said to the doctor, "here is our written policy about denied boarding. I know you are in a seat, but you are mistaken that we can't remove you. But guess what? You will get refunded whatever you paid if we can get you to your destination within an hour and if it takes longer you could get up to 400 percent."
He would likely have gotten up and gotten off the plane in a second.
Trango Towers
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Regardless of what the law states. The action of UA was so wrong in so many ways. This passenger was not violent or behaving in an inappropriate manner. If UA cannot organise its employees they have no right to behave in this manner. Then UA chief was arrogant and instead of addressing the issue with facts he stood up for United employees.
shadows888
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How about bashing someone head? Certainly looks like assault to me.
gambit
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So far, this is still a court of public opinion. Of all the legal experts the article cited, how many of them are willing to set foot in the courtroom and take this case ?
Take your own advice.
http://www.businessinsider.com/depa...ited-airlines-passenger-dragged-flight-2017-4
The DOT is the governing authority, not university law professors.
Overbooking is NORMAL business practice, so is either denying boarding or even coerced removal from the aircraft.
The doctor already represent by his lawyer. You think no lawyer will take on this slam dunk case?
gambit
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Did I say that ? Where ?
You asked will any lawyer take this case to court.
gambit
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Where ? What post ?
gambit
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Then change the law. But until then, show me where UA broke any law.
powastick
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Fury in Vietnam over United passenger dragged from plane
HANOI (Reuters) - Outrage spread to Vietnam on Wednesday over United Airlines' handling of a passenger dragged from his seat after it emerged that the 69-year-old U.S. doctor was Vietnamese by birth.
Although United Airlines has no direct flights to Vietnam, there were widespread calls on social media for a boycott after video showed a bloodied David Dao being yanked out of the plane by airport security on Sunday to make way for United employees.
The ire in Vietnam grew quickly after it was reported that Dao's origins were not in the Southeast Asian country's old enemy, China, as many had at first assumed.
Vietnamese also fumed at allegations over Dao's past reported in the United States as irrelevant and possibly racist.
"Watching this makes my blood boil, I'll never fly United Airlines," commented Anh Trang Khuya on Facebook, the most widely used social media platform in Vietnam.
Nguyen Khac Huy wrote: "Boycott United!!! This is excessive! Let's be loving and united, Vietnamese people!"
There was no immediate comment from the government or in state media.
Video showing Dao being pulled from United Airlines Flight 3411 at Chicago O'Hare International Airport on Sunday went viral and the worldwide backlash hit the airline's share price and prompted an apology from the company chief executive.
Kentucky's medical board website shows that a doctor David Dao graduated in 1974 in Ho Chi Minh City - then known as Saigon and the capital of U.S.-backed South Vietnam before its defeat and the reunification of Vietnam under communist rule a year later.
Around that time, Dao left for the United States, according to U.S. media and Vietnamese websites.
Vietnamese media said that Dao was also a songwriter and crooner of soulful ballads - including one about the memory of rain falling in Saigon.
Reports in U.S. media of an offence that had led to Dao losing his medical licence in 2003 were dismissed in Vietnam as a probable smear campaign.
"Dr. Dao didn't do anything wrong on that flight and that's the main thing," wrote Clarence Dung Taylor in a post that had more than 4,000 likes.
The attitude to the case shifted dramatically in Vietnam once it was reported that Dao was not from China - an ancient enemy with which Vietnam continues to have a maritime dispute over the South China Sea.
When initial reports had suggested the man being dragged from the plane was Chinese, some Vietnamese had posted strongly unsympathetic comments about him.
"So funny," wrote Bui Nguyen Trong Nghia. "Now they know he's Vietnamese, most people stand up to advocate. Whether it's Vietnamese or Chinese, there'll be discrimination as we're Asian."
Read more at http://www.thestar.com.my/news/worl...enger-dragged-from-plane/#RiuQMuGHglF8xbd3.99
HANOI (Reuters) - Outrage spread to Vietnam on Wednesday over United Airlines' handling of a passenger dragged from his seat after it emerged that the 69-year-old U.S. doctor was Vietnamese by birth.
Although United Airlines has no direct flights to Vietnam, there were widespread calls on social media for a boycott after video showed a bloodied David Dao being yanked out of the plane by airport security on Sunday to make way for United employees.
The ire in Vietnam grew quickly after it was reported that Dao's origins were not in the Southeast Asian country's old enemy, China, as many had at first assumed.
Vietnamese also fumed at allegations over Dao's past reported in the United States as irrelevant and possibly racist.
"Watching this makes my blood boil, I'll never fly United Airlines," commented Anh Trang Khuya on Facebook, the most widely used social media platform in Vietnam.
Nguyen Khac Huy wrote: "Boycott United!!! This is excessive! Let's be loving and united, Vietnamese people!"
There was no immediate comment from the government or in state media.
Video showing Dao being pulled from United Airlines Flight 3411 at Chicago O'Hare International Airport on Sunday went viral and the worldwide backlash hit the airline's share price and prompted an apology from the company chief executive.
Kentucky's medical board website shows that a doctor David Dao graduated in 1974 in Ho Chi Minh City - then known as Saigon and the capital of U.S.-backed South Vietnam before its defeat and the reunification of Vietnam under communist rule a year later.
Around that time, Dao left for the United States, according to U.S. media and Vietnamese websites.
Vietnamese media said that Dao was also a songwriter and crooner of soulful ballads - including one about the memory of rain falling in Saigon.
Reports in U.S. media of an offence that had led to Dao losing his medical licence in 2003 were dismissed in Vietnam as a probable smear campaign.
"Dr. Dao didn't do anything wrong on that flight and that's the main thing," wrote Clarence Dung Taylor in a post that had more than 4,000 likes.
The attitude to the case shifted dramatically in Vietnam once it was reported that Dao was not from China - an ancient enemy with which Vietnam continues to have a maritime dispute over the South China Sea.
When initial reports had suggested the man being dragged from the plane was Chinese, some Vietnamese had posted strongly unsympathetic comments about him.
"So funny," wrote Bui Nguyen Trong Nghia. "Now they know he's Vietnamese, most people stand up to advocate. Whether it's Vietnamese or Chinese, there'll be discrimination as we're Asian."
Read more at http://www.thestar.com.my/news/worl...enger-dragged-from-plane/#RiuQMuGHglF8xbd3.99
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