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Enter the General
Umer Farooq
Illustration by Samya Arif
As Atif Aslam croons these lines in his signature lilting style, the accompanying video tells an impressive story of public service and bravery. Captain Ahmed, the fictional protagonist in the video, saves a young woman from mugging in a market and then gets killed in a military operation he leads to rescue children and women from the captivity of what resembles Taliban fighters. The woman happens to be a journalist who, then, puts together the story of Ahmed’s exploits through interviews with his colleagues and his diary entries. Next day, her story is carried on the front page of a newspaper with a very laudatory headline — “Real Heroes of Pakistan”.
In the song, released on April 30, 2013 on what the Pakistan Army calls Youm-e-Shuhada (Martyrs’ Day), the various elements of a public relations juggernaut come together: catchy music, military-style pyrotechnics and a good human interest narrative. It gives a message that the soldiers would want everyone to get: Military officials are out there to help and protect people – both in war and peace – and their story must be highlighted by the mainstream media.
Major General Asim Bajwa, director general of the Inter-Services Public Relations (ISPR), effectively the media wing of the army, explains why there is a dire need for stream-lining the flow of military-related information to the media — mainly newspapers and television channels. “It was June 8, 2014, and Karachi’s Jinnah International Airport had come under a terrorist attack,” he says in a recent conversation. “When I switched on the television, I saw reporters and cameramen standing almost inside the airport. There was no one to stop them from entering into a sensitive zone where fighting was going on; no one to tell them that their reporting could endanger lives,” he adds. “I called a senior official in the federal information ministry; he told me to get in touch with the Sindh government, since the incident was happening in Karachi. I talked to officials in the Sindh government and they said the airport came under the Civil Aviation Authority, which is not a provincial department. I talked to someone at the Civil Aviation Authority and they said their job was limited to ensuring that all flights landed and departed on time.”
Flabbergasted, Bajwa decided to take control. “I informed the chief [of the army staff] and requested him to move the station commander in Karachi to the airport. The station commander immediately shifted all the journalists out of the airport. At the same time, I assured all the news directors at television channels and all the editors at newspapers that they will be getting minute-by-minute coverage.” From then onwards, he would tweet directly to newsrooms across Pakistan, if and when there were any developments at the airport. “When I visited the United States later, they were amazed at how efficiently I had handled the flow of information during that attack,” he says with a hint of pride.
Journalists agree the old ways of reporting about the army and the ISPR have lost relevance. In one major departure from the past, postings, promotions and transfer of senior military officials are no longer a subject of speculation, as was the case in the past. Many journalists bitterly remember how they were mistreated, sometimes even badly manhandled, by intelligence officials in the 1990s only for reporting on high-level staff shuffles in the army. Reports about such shuffles now reach newsrooms as an official press release, mostly delivered as an email or a tweet.
When the need arises for ‘inspiring’ individual journalists into writing something favourable for the military – much like in the song mentioned above – the ISPR prefers to do it from a distance. It has engaged private consultants – some of them journalists-turned-analysts – to coordinate with reporters and desk editors. Managers at some consultancy firms working with the ISPR share with the Heraldhow they are in touch with a large number of journalists ready to oblige as far as “filing a pro-army” story is concerned.
The military leadership complained to the federal ministry of information technology and PTA about the fake social media accounts created under the names of military and intelligence chiefs.
Whereas in the old system, the ISPR officials had to personally liaise directly with reporters and news editors, now personal access is granted only to a select few — mostly talk-show hosts, opinion writers and editors. Obviously, most journalists are unhappy with the new military-devised hierarchy within their ranks.
A senior ISPR official, however, denies that journalists have been relegated to a secondary status in his department’s protocol. “Our whole system is based on information-sharing with the media and journalists,” he says.
That is true — to the extent that the ISPR does share information with the media. The way that sharing is done and with whom, however, has changed almost entirely – new mediums such as social media forums and websites are being frequently employed and the generation of non-news products, such as songs, plays, documentaries and films, has gathered an unprecedented momentum. The dissemination of most of this digitally produced content bypasses journalists and reaches its targeted audiences directly.
To be historically correct, the ISPR has been generating and disseminating much more than just military-related news reports since its early days after Independence. It always had a publication department, which has published a monthly journal, Hilal, since 2007 (it started as a weekly in 1951 and sometimes in 1952 was turned into a daily newspaper, mostly consumed by the military’s own personnel; it returned to a weekly frequency in 1964). The ISPR has been producing documentary films since the 1960s and releasing songs and other motivational and promotional materials for decades.
Yet, in recent years, the volume of the ISPR’s media production has increased dramatically. In the last five years alone, the ISPR has produced numerous documentaries, a large number of inspirational songs and three major drama serials — besides working on a feature-length film. Bajwa’s Twitter account has 1.31 million followers (and counting) — larger than the daily circulation of the three largest newspapers in the country combined.
Mubashir Zaidi, a senior reporter who hosts a talk show at Dawn News television channel, believes that interacting with newspapers and television news channels has “now become a small fraction of [the ISPR’s] overall job description”.
This song plays as a backdrop to a video showing a slick military operation. A battery of young army officers in combat fatigues charges a militant hideout where a large number of civilians are being held hostage. Equipped with earphones, mouthpieces, night-vision goggles and sniper rifles; wearing protective helmets and kneecaps, these officers look like the epitome of a 21st century Pakistani solider — armed with latest technology and yet selflessly fearless. They carry out an immaculate rescue operation — killing and capturing all the kidnappers and freeing all their hostages unharmed without so much as receiving a minor injury.
The brand development of these postmodern soldiers can no longer be possible without the communication tools that are compatible with their image. And the ISPR is employing those tools to the maximum. The moment a development takes place related to the armed forces — for instance, a military operation in tribal areas, casualties in a clash with terrorists, meetings of the senior military officials among themselves or with other government functionaries and foreign visitors, or even the introduction of some new military toy for the use of the boys in uniform – officials at the ISPR become active through their Facebook and Twitter accounts. News reports are disseminated, photographs are relayed and links for multimedia content are shared instantly.
The number of official social media accounts representing the army is rather small. Bajwa, the ISPR chief, operates his own Twitter and Facebook accounts; his department, too, has one Twitter and Facebook account each; and there is a third Facebook account that represents the Pakistan Army but is operated by the ISPR.
And then, there are some more.
The problem with this ever-changing narrative is that, well, it changes too frequently and too fast – from religion, patriotism and militarism to religious and ethnic diversity and back, in the space of a single song or a play or a movie.
Immediately following General Raheel Sharif’s appointment as the Chief of the Army Staff (COAS) on November 29, 2013, at least 37 Facebook accounts appeared under his name. Many other Facebook accounts appeared simultaneously under the name of Lieutenant General Rizwan Akhtar, director general of the Inter-Services Intelligence (ISI).
Apart from these and numerous other social media accounts opened under the names of prominent military personalities and officials, there are countless accounts and pages on Facebook, Twitter and Youtube which actively promote content close to the ideology and the activities of the military. Most of these sites and accounts were instrumental in promoting Raheel Sharif’s credentials as a soldiers’ soldier, right after he became the COAS. This was initially done through a meme showing his ageing mother and asking who would be a nobler woman than her in Pakistan — her husband (Rana Muhammad Sharif), brother (Raja Aziz Bhatti) and the eldest son (Shabbir Sharif) were all majors in the army, the latter two having won the Nishan-e-Haider, the highest military award for gallantry.
In another extremely popular Facebook post, Raheel Sharif is shown walking down a corridor flanked by the Karachi corps commander and the director general of the Sindh Rangers. Their images are juxtaposed to the image of three lions walking side by side. “Never before the life of terrorists have been made so difficult in Karachi,” reads its caption. Many other posts show COAS Raheel Sharif as the acme of efficiency, professionalism and altruistic commitment to the welfare of the people of Pakistan. Through his unwavering will, the readers are told, he is going to rid the country of the twin menaces of terrorism and corruption.
General Ashfaq Parvez Kayani hands over a ceremonial baton to his successor General Raheel Sharif |AFP
“Of course, General Raheel is a major blessing of Allah for Pakistan. Let us thank Allah for this blessing,” reads another post that carries his photo in full military regalia. In one post, he is shown in the foreground of a scale used as a symbol of justice. The top of the post carries his name, the bottom mentions military courts. “The age of justice is about to dawn. Injustice can never be perennial,” it proclaims.
Sometimes Pakistan’s virtual world seems to be walking in lockstep with Raheel Sharif. If he is meeting soldiers stationed in the tribal areas, his digital supporters rush to portray him as a military commander par excellence who cannot care less about his own safety to be with his men. When he receives the families of the victims of terrorism or the children and widows of the slain military officials at his office in Rawalpindi, the focus shifts to highlighting his compassion as a man of the people. His official tours to places such as Balochistan and Karachi are portrayed as the arrival of a dauntless commander on the scene of a war that nobody was able to win before him. And his parleys with foreign dignitaries are projected as the manifestations of his unbendable patriotism and unparalleled statesmanship.
Other serving and retired military personalities also get a huge amount of favourable traction in cyberspace courtesy websites and social media accounts that actively root for anything linked to the military. When Hameed Gul, a former head of the ISI, died last month, the Internet was abuzz with his exploits, projecting him as a hero who had singlehandedly defeated the Soviet Union. An army general who has sent his son to the front line in the war against terror sometimes earns a similar spate of digital praise. One of the favourite subjects of these cyber warriors is promoting the heroic deeds of young army officers who have laid down their lives while fighting against terrorists. Sometimes, their spartan lives are shown in contrast to those of “luxury-loving, inept and corrupt politicians”.
Apart from promoting the military leadership, some of these accounts are active in generating a single-track hype over important issues of national security and foreign policy. The military is shown to be fighting an unequal war against a foreign enemy which has evil designs against Pakistan and is willing to employ any financial, intellectual, ideological, cultural and military means to destroy our country. Some Pakistanis are then presented as internal enemies, collaborating and conniving with the external enemies of the state. These mostly include politicians, media persons, writers, actors and the odd religious leader.
A Karachi-based social media expert, who wants to remain anonymous due to the sensitivity of the subject, says such content is mostly generated by social media accounts and websites set up under obscure identities. PakArmyChannel, for instance, is present both on Youtube and Facebook. It reveals little about the identity of its operators except that they may be based in Germany. The channel carries hundreds of videos with pro-army songs, news reports and other multimedia materials related to the military. And it is just one of innumerable accounts with obscure identity. “There is no way we can know the origin of these accounts. These cannot be traced back to any real person or organisation,” says the expert.
Independence Day flag-hoisting ceremony at the Wagah border, Lahore | Arif Ali, White Star
For its part, the ISPR has made it clear that it has nothing to do with such obscure accounts and sites. “We have got nothing to do with any kind of negative or malicious campaign against anybody,” says a senior ISPR official when asked about the contents of such Internet-based forums and platforms.
We are told, on the other hand, that the military leadership complained to the federal ministry of information technology and the Pakistan Telecommunications Authority (PTA) in December 2014 about the fake social media accounts created under the names of military and intelligence chiefs. The PTA is said to have taken up the matter with Facebook management, leading to deletion of many of those accounts – albeit temporarily.
Regardless of whether the ISPR and the military own those websites and accounts or not, more often than not, they project views meant for massaging the military’s institutional ego and the personal egos of its leaders. At many popular forums, both on the Internet and within the social media, discussion is raging whether Raheel Sharif should get an extension in his tenure as the COAS; if yes (for most discussants that is the only and obvious answer) then by how much should his service be extended beyond November 2016 when he is set to retire — for three more years, for five years, or for life. A web page that favours a five-year extension had attracted 33,000 likes by the end of the last month.
This prompts the anonymous social media expert to make a controversial observation. “Such campaigns are calculated moves.”
Brigadier (retd) A R Siddiqi, who has worked in the ISPR for more than 20 years before retiring as its head in 1973, argues that “such image-building” often “happens under official direction and with the full weight of the state authority.” In the preface to his 1996 book, The Military in Pakistan: Image and Reality, he writes about the problems with such exercises. “The image may not always be unreal or untrue, but it hardly ever reveals the entire picture. In fact, the need for the image may arise only when reality by itself is not good, substantial or weighty enough for projection in its true form and colour.”
Elsewhere in the book, Siddiqi offers a historical parallel to make his point. When Major General Muhammad Azam Khan imposed martial law in Lahore in March 1953, in the wake of anti-Ahmedi violence, army officers “were treated and projected as popular heroes and leaders”. He writes: “Everyday news photographs showed them presiding over public functions, addressing people, touring city areas for on-the-spot surveys, opening new markets and public buildings.”
In an earlier chapter, Siddiqi explains that, as a result of sustained image-building exercises, the “military emerges as a super social elite answerable to none except its own commanders, at various levels, and ultimately to the commander-in-chief (chief of the staff)”. The development of such personal allegiance may trigger events that lead to the overthrow of the civilian authority and the start of a military dictatorship. “In turn, the service chief, depending on his personal ambition, exploits the loyalty of all ranks to seize political power and become a dictator … Sustained image-building may both precede and follow military coup d’etat,” warns Siddiqi.
Released in the immediate aftermath of a terrorist attack on an army-run school in Peshawar late last year, these highly evocative and emotional lines are complemented by a video that shows children rushing to schools to take up the pen and the book even when faced by naked threats of terrorism. The same auditorium where the terrorists had killed close to 150 individuals is brimful of students towards the end of the song; the school principal appears at the climax and sums up the mood of the whole song in a defiant one-liner: “Welcome back to school.”
The song was a major official effort to create a narrative that could paint the terrorists who had committed the brutal school attack as the well-deserved targets of national hatred and retribution. Its lyrics did not focus on religious themes; children’s innocence, love for the motherland, courage in the face of adversity, determination to carry on with education irrespective of the threats and optimism about the future were considered enough to mobilise public opinion against an enemy difficult to portray as an unmitigated evil.
Soon enough, the propagandists on the other side found the flaws in this approach and launched their own version of the song exploiting those flaws to the hilt. They showed children reading religious texts and painted the generals of the Pakistan Army as getting money from the imperial powers to kill the true followers of Islam. The song ended on an ominous note: a man’s voice says, “Welcome back to school” and the sound of bullets being fired follows after a brief pause.
In an Islamic republic that has a self-professed objective to preserve and promote the Islamic way of life, the Taliban song posed a serious challenge to the ideologues of the state: who owns the religious and national narrative and, if there are to be multiple national narratives, which one should enjoy preference and precedence?
An ISPR documentary, The Glorious Resolve, released in 2011, pointed to the same problem. It showed the slogan of Allah-o-Akbar at the end of a speech by a Taliban commander also marking the opening of the next scene in which Pakistani soldiers were offering prayers. Fighting an ideological battle with an enemy which shared that very ideology, and indeed claimed to be representing it better than a ‘Westernised’ military and political elite, seemed almost impossible.
It was much easier to confront the narrative of an external enemy — such as a hostile neighbour, an overweening superpower or a foreign intelligence agency. Confronted with a religion-inspired extremist militancy in Khyber Pakhtunkhwa and the tribal areas, an ethnic nationalist insurgency in Balochistan and a deadly mix of crime, corruption and politics in Karachi, the manufacturers and guardians of the national narrative have been highly confused. They have been finding it extremely difficult to bind all these strands together in a single narrative thread that could help them galvanise the nation behind those fighting against the forces harming and hurting Pakistan.
Illustration by Samya Arif
In the recent past, the makers and builders of the national image kept their efforts abreast with the military’s objectives and challenges. Intent on promoting an insurgency in the Indian-administered Kashmir, the ISPR collaborated with Pakistan Television Corporation (PTV) in the late 1980s and the early 1990s and came up with plays such as Mujahid that highlighted how and why it was justified for Pakistanis to fight against India in Kashmir. Ujalay Se Pehle was another army-inspired play in those decades, revolving around military operations against dacoits and bandits in Sindh’s river belt areas.
In the 1990s, a new type of television serial was also produced to show young military officers much like any other youngster of the era — fun-loving, romantic and upwardly mobile. Both Sunehray Din (aired in 1990) and Alpha Bravo Charlie (broadcast in 1998) were attempts at giving the military an urban ethos that it lacked until then. The reason: the military was engaged in street battles with an urban youth militancy in Karachi.
Since the early 2000s, however, the narrative has been struggling to catch up with the situation at the battlefront. A religion-inspired militia of mainly madrasa students and teachers also proved quite adept at using the same religious, patriotic and militaristic symbols that the military has been using — the Taliban had the advantage of portraying themselves as the underdog fighting against infidel imperialists and their local lackeys. The military’s media managers were perplexed over how to counter their Islam-soaked propaganda.
In 2008-2009, they unsuccessfully tried to play the victim card. They produced small docudramas about the heirs of the victims of terrorism and tried to convince newsroom leaders in newspapers and television channels that highlighting their stories was a national and moral duty in the fight against religious extremism. There were few takers, if any at all.
One of the many billboards put up in Karachi celebrating Defence Day | Mohammad Ali, White Star
The military’s public image was at its lowest then. Having spent almost a decade under General (retd) Pervez Musharraf’s rule, people had seen the military leadership become part of all kinds of convenient political arrangements to ensure its stay in power. On the military front, the flip-flop combination of battle-by-day and peace-accords-by-night with the Taliban had led some people to believe that the two sides were not really interested in fighting it out against each other. Others believed the military had become so accustomed to the luxuries of politics and power that it was no longer the famed fighting machine it once was known to be.
When, finally, the military started an operation clean-up in Swat in 2009, its media managers thought that broadcasting stories of heroism and sacrifice was the best way to mobilise popular support for the campaign. This led to the production of drama serial Khuda Zameen Se Gaya Nahin, first aired on PTV and Hum TV in 2009-2010.
The objective of the serial, say officials closely associated with its production, was to counter the Taliban’s narrative. Its producers were told “we have to erase that narrative from the minds of the public”. Written by Asghar Nadeem Syed and directed by Kashif Nisar, Khuda Zameen Se Gaya Nahin was “rich on the feelings of nationalism, sacrifice, valour and fighting spirit.” It promised, according to its Facebook page, “to give hope to our audience and unite the nation.”
But it was only after the Taliban were defeated in Swat that the military regained some of its lost grip on the public’s imagination. Soon, it was back on the offensive — narrative-wise, that is. Even during the Swat operation, the military and its brand managers had found that an easy way to mobilise public opinion against the Taliban was to highlight their inhuman brutalities and excesses, and portray them as agents of the enemy.
The Glorious Resolve, for instance, showed the Taliban commander in Waziristan talking to someone on the phone negotiating the price – in dollars, take the hint – for killing Pakistani soldiers. The foreign connection was, similarly, emphasised when, in 2011, the ISPR launched another drama series based on the operation in Swat, Faseel-e-Jaan Se Aagey.
Umer Farooq
Illustration by Samya Arif
As Atif Aslam croons these lines in his signature lilting style, the accompanying video tells an impressive story of public service and bravery. Captain Ahmed, the fictional protagonist in the video, saves a young woman from mugging in a market and then gets killed in a military operation he leads to rescue children and women from the captivity of what resembles Taliban fighters. The woman happens to be a journalist who, then, puts together the story of Ahmed’s exploits through interviews with his colleagues and his diary entries. Next day, her story is carried on the front page of a newspaper with a very laudatory headline — “Real Heroes of Pakistan”.
Major General Asim Bajwa, director general of the Inter-Services Public Relations (ISPR), effectively the media wing of the army, explains why there is a dire need for stream-lining the flow of military-related information to the media — mainly newspapers and television channels. “It was June 8, 2014, and Karachi’s Jinnah International Airport had come under a terrorist attack,” he says in a recent conversation. “When I switched on the television, I saw reporters and cameramen standing almost inside the airport. There was no one to stop them from entering into a sensitive zone where fighting was going on; no one to tell them that their reporting could endanger lives,” he adds. “I called a senior official in the federal information ministry; he told me to get in touch with the Sindh government, since the incident was happening in Karachi. I talked to officials in the Sindh government and they said the airport came under the Civil Aviation Authority, which is not a provincial department. I talked to someone at the Civil Aviation Authority and they said their job was limited to ensuring that all flights landed and departed on time.”
Flabbergasted, Bajwa decided to take control. “I informed the chief [of the army staff] and requested him to move the station commander in Karachi to the airport. The station commander immediately shifted all the journalists out of the airport. At the same time, I assured all the news directors at television channels and all the editors at newspapers that they will be getting minute-by-minute coverage.” From then onwards, he would tweet directly to newsrooms across Pakistan, if and when there were any developments at the airport. “When I visited the United States later, they were amazed at how efficiently I had handled the flow of information during that attack,” he says with a hint of pride.
Journalists agree the old ways of reporting about the army and the ISPR have lost relevance. In one major departure from the past, postings, promotions and transfer of senior military officials are no longer a subject of speculation, as was the case in the past. Many journalists bitterly remember how they were mistreated, sometimes even badly manhandled, by intelligence officials in the 1990s only for reporting on high-level staff shuffles in the army. Reports about such shuffles now reach newsrooms as an official press release, mostly delivered as an email or a tweet.
When the need arises for ‘inspiring’ individual journalists into writing something favourable for the military – much like in the song mentioned above – the ISPR prefers to do it from a distance. It has engaged private consultants – some of them journalists-turned-analysts – to coordinate with reporters and desk editors. Managers at some consultancy firms working with the ISPR share with the Heraldhow they are in touch with a large number of journalists ready to oblige as far as “filing a pro-army” story is concerned.
The military leadership complained to the federal ministry of information technology and PTA about the fake social media accounts created under the names of military and intelligence chiefs.
Whereas in the old system, the ISPR officials had to personally liaise directly with reporters and news editors, now personal access is granted only to a select few — mostly talk-show hosts, opinion writers and editors. Obviously, most journalists are unhappy with the new military-devised hierarchy within their ranks.
A senior ISPR official, however, denies that journalists have been relegated to a secondary status in his department’s protocol. “Our whole system is based on information-sharing with the media and journalists,” he says.
That is true — to the extent that the ISPR does share information with the media. The way that sharing is done and with whom, however, has changed almost entirely – new mediums such as social media forums and websites are being frequently employed and the generation of non-news products, such as songs, plays, documentaries and films, has gathered an unprecedented momentum. The dissemination of most of this digitally produced content bypasses journalists and reaches its targeted audiences directly.
To be historically correct, the ISPR has been generating and disseminating much more than just military-related news reports since its early days after Independence. It always had a publication department, which has published a monthly journal, Hilal, since 2007 (it started as a weekly in 1951 and sometimes in 1952 was turned into a daily newspaper, mostly consumed by the military’s own personnel; it returned to a weekly frequency in 1964). The ISPR has been producing documentary films since the 1960s and releasing songs and other motivational and promotional materials for decades.
Yet, in recent years, the volume of the ISPR’s media production has increased dramatically. In the last five years alone, the ISPR has produced numerous documentaries, a large number of inspirational songs and three major drama serials — besides working on a feature-length film. Bajwa’s Twitter account has 1.31 million followers (and counting) — larger than the daily circulation of the three largest newspapers in the country combined.
Mubashir Zaidi, a senior reporter who hosts a talk show at Dawn News television channel, believes that interacting with newspapers and television news channels has “now become a small fraction of [the ISPR’s] overall job description”.
The brand development of these postmodern soldiers can no longer be possible without the communication tools that are compatible with their image. And the ISPR is employing those tools to the maximum. The moment a development takes place related to the armed forces — for instance, a military operation in tribal areas, casualties in a clash with terrorists, meetings of the senior military officials among themselves or with other government functionaries and foreign visitors, or even the introduction of some new military toy for the use of the boys in uniform – officials at the ISPR become active through their Facebook and Twitter accounts. News reports are disseminated, photographs are relayed and links for multimedia content are shared instantly.
The number of official social media accounts representing the army is rather small. Bajwa, the ISPR chief, operates his own Twitter and Facebook accounts; his department, too, has one Twitter and Facebook account each; and there is a third Facebook account that represents the Pakistan Army but is operated by the ISPR.
And then, there are some more.
The problem with this ever-changing narrative is that, well, it changes too frequently and too fast – from religion, patriotism and militarism to religious and ethnic diversity and back, in the space of a single song or a play or a movie.
Immediately following General Raheel Sharif’s appointment as the Chief of the Army Staff (COAS) on November 29, 2013, at least 37 Facebook accounts appeared under his name. Many other Facebook accounts appeared simultaneously under the name of Lieutenant General Rizwan Akhtar, director general of the Inter-Services Intelligence (ISI).
Apart from these and numerous other social media accounts opened under the names of prominent military personalities and officials, there are countless accounts and pages on Facebook, Twitter and Youtube which actively promote content close to the ideology and the activities of the military. Most of these sites and accounts were instrumental in promoting Raheel Sharif’s credentials as a soldiers’ soldier, right after he became the COAS. This was initially done through a meme showing his ageing mother and asking who would be a nobler woman than her in Pakistan — her husband (Rana Muhammad Sharif), brother (Raja Aziz Bhatti) and the eldest son (Shabbir Sharif) were all majors in the army, the latter two having won the Nishan-e-Haider, the highest military award for gallantry.
In another extremely popular Facebook post, Raheel Sharif is shown walking down a corridor flanked by the Karachi corps commander and the director general of the Sindh Rangers. Their images are juxtaposed to the image of three lions walking side by side. “Never before the life of terrorists have been made so difficult in Karachi,” reads its caption. Many other posts show COAS Raheel Sharif as the acme of efficiency, professionalism and altruistic commitment to the welfare of the people of Pakistan. Through his unwavering will, the readers are told, he is going to rid the country of the twin menaces of terrorism and corruption.
“Of course, General Raheel is a major blessing of Allah for Pakistan. Let us thank Allah for this blessing,” reads another post that carries his photo in full military regalia. In one post, he is shown in the foreground of a scale used as a symbol of justice. The top of the post carries his name, the bottom mentions military courts. “The age of justice is about to dawn. Injustice can never be perennial,” it proclaims.
Sometimes Pakistan’s virtual world seems to be walking in lockstep with Raheel Sharif. If he is meeting soldiers stationed in the tribal areas, his digital supporters rush to portray him as a military commander par excellence who cannot care less about his own safety to be with his men. When he receives the families of the victims of terrorism or the children and widows of the slain military officials at his office in Rawalpindi, the focus shifts to highlighting his compassion as a man of the people. His official tours to places such as Balochistan and Karachi are portrayed as the arrival of a dauntless commander on the scene of a war that nobody was able to win before him. And his parleys with foreign dignitaries are projected as the manifestations of his unbendable patriotism and unparalleled statesmanship.
Other serving and retired military personalities also get a huge amount of favourable traction in cyberspace courtesy websites and social media accounts that actively root for anything linked to the military. When Hameed Gul, a former head of the ISI, died last month, the Internet was abuzz with his exploits, projecting him as a hero who had singlehandedly defeated the Soviet Union. An army general who has sent his son to the front line in the war against terror sometimes earns a similar spate of digital praise. One of the favourite subjects of these cyber warriors is promoting the heroic deeds of young army officers who have laid down their lives while fighting against terrorists. Sometimes, their spartan lives are shown in contrast to those of “luxury-loving, inept and corrupt politicians”.
Apart from promoting the military leadership, some of these accounts are active in generating a single-track hype over important issues of national security and foreign policy. The military is shown to be fighting an unequal war against a foreign enemy which has evil designs against Pakistan and is willing to employ any financial, intellectual, ideological, cultural and military means to destroy our country. Some Pakistanis are then presented as internal enemies, collaborating and conniving with the external enemies of the state. These mostly include politicians, media persons, writers, actors and the odd religious leader.
A Karachi-based social media expert, who wants to remain anonymous due to the sensitivity of the subject, says such content is mostly generated by social media accounts and websites set up under obscure identities. PakArmyChannel, for instance, is present both on Youtube and Facebook. It reveals little about the identity of its operators except that they may be based in Germany. The channel carries hundreds of videos with pro-army songs, news reports and other multimedia materials related to the military. And it is just one of innumerable accounts with obscure identity. “There is no way we can know the origin of these accounts. These cannot be traced back to any real person or organisation,” says the expert.
For its part, the ISPR has made it clear that it has nothing to do with such obscure accounts and sites. “We have got nothing to do with any kind of negative or malicious campaign against anybody,” says a senior ISPR official when asked about the contents of such Internet-based forums and platforms.
We are told, on the other hand, that the military leadership complained to the federal ministry of information technology and the Pakistan Telecommunications Authority (PTA) in December 2014 about the fake social media accounts created under the names of military and intelligence chiefs. The PTA is said to have taken up the matter with Facebook management, leading to deletion of many of those accounts – albeit temporarily.
Regardless of whether the ISPR and the military own those websites and accounts or not, more often than not, they project views meant for massaging the military’s institutional ego and the personal egos of its leaders. At many popular forums, both on the Internet and within the social media, discussion is raging whether Raheel Sharif should get an extension in his tenure as the COAS; if yes (for most discussants that is the only and obvious answer) then by how much should his service be extended beyond November 2016 when he is set to retire — for three more years, for five years, or for life. A web page that favours a five-year extension had attracted 33,000 likes by the end of the last month.
This prompts the anonymous social media expert to make a controversial observation. “Such campaigns are calculated moves.”
Brigadier (retd) A R Siddiqi, who has worked in the ISPR for more than 20 years before retiring as its head in 1973, argues that “such image-building” often “happens under official direction and with the full weight of the state authority.” In the preface to his 1996 book, The Military in Pakistan: Image and Reality, he writes about the problems with such exercises. “The image may not always be unreal or untrue, but it hardly ever reveals the entire picture. In fact, the need for the image may arise only when reality by itself is not good, substantial or weighty enough for projection in its true form and colour.”
Elsewhere in the book, Siddiqi offers a historical parallel to make his point. When Major General Muhammad Azam Khan imposed martial law in Lahore in March 1953, in the wake of anti-Ahmedi violence, army officers “were treated and projected as popular heroes and leaders”. He writes: “Everyday news photographs showed them presiding over public functions, addressing people, touring city areas for on-the-spot surveys, opening new markets and public buildings.”
In an earlier chapter, Siddiqi explains that, as a result of sustained image-building exercises, the “military emerges as a super social elite answerable to none except its own commanders, at various levels, and ultimately to the commander-in-chief (chief of the staff)”. The development of such personal allegiance may trigger events that lead to the overthrow of the civilian authority and the start of a military dictatorship. “In turn, the service chief, depending on his personal ambition, exploits the loyalty of all ranks to seize political power and become a dictator … Sustained image-building may both precede and follow military coup d’etat,” warns Siddiqi.
The song was a major official effort to create a narrative that could paint the terrorists who had committed the brutal school attack as the well-deserved targets of national hatred and retribution. Its lyrics did not focus on religious themes; children’s innocence, love for the motherland, courage in the face of adversity, determination to carry on with education irrespective of the threats and optimism about the future were considered enough to mobilise public opinion against an enemy difficult to portray as an unmitigated evil.
Soon enough, the propagandists on the other side found the flaws in this approach and launched their own version of the song exploiting those flaws to the hilt. They showed children reading religious texts and painted the generals of the Pakistan Army as getting money from the imperial powers to kill the true followers of Islam. The song ended on an ominous note: a man’s voice says, “Welcome back to school” and the sound of bullets being fired follows after a brief pause.
In an Islamic republic that has a self-professed objective to preserve and promote the Islamic way of life, the Taliban song posed a serious challenge to the ideologues of the state: who owns the religious and national narrative and, if there are to be multiple national narratives, which one should enjoy preference and precedence?
An ISPR documentary, The Glorious Resolve, released in 2011, pointed to the same problem. It showed the slogan of Allah-o-Akbar at the end of a speech by a Taliban commander also marking the opening of the next scene in which Pakistani soldiers were offering prayers. Fighting an ideological battle with an enemy which shared that very ideology, and indeed claimed to be representing it better than a ‘Westernised’ military and political elite, seemed almost impossible.
It was much easier to confront the narrative of an external enemy — such as a hostile neighbour, an overweening superpower or a foreign intelligence agency. Confronted with a religion-inspired extremist militancy in Khyber Pakhtunkhwa and the tribal areas, an ethnic nationalist insurgency in Balochistan and a deadly mix of crime, corruption and politics in Karachi, the manufacturers and guardians of the national narrative have been highly confused. They have been finding it extremely difficult to bind all these strands together in a single narrative thread that could help them galvanise the nation behind those fighting against the forces harming and hurting Pakistan.
In the recent past, the makers and builders of the national image kept their efforts abreast with the military’s objectives and challenges. Intent on promoting an insurgency in the Indian-administered Kashmir, the ISPR collaborated with Pakistan Television Corporation (PTV) in the late 1980s and the early 1990s and came up with plays such as Mujahid that highlighted how and why it was justified for Pakistanis to fight against India in Kashmir. Ujalay Se Pehle was another army-inspired play in those decades, revolving around military operations against dacoits and bandits in Sindh’s river belt areas.
In the 1990s, a new type of television serial was also produced to show young military officers much like any other youngster of the era — fun-loving, romantic and upwardly mobile. Both Sunehray Din (aired in 1990) and Alpha Bravo Charlie (broadcast in 1998) were attempts at giving the military an urban ethos that it lacked until then. The reason: the military was engaged in street battles with an urban youth militancy in Karachi.
Since the early 2000s, however, the narrative has been struggling to catch up with the situation at the battlefront. A religion-inspired militia of mainly madrasa students and teachers also proved quite adept at using the same religious, patriotic and militaristic symbols that the military has been using — the Taliban had the advantage of portraying themselves as the underdog fighting against infidel imperialists and their local lackeys. The military’s media managers were perplexed over how to counter their Islam-soaked propaganda.
In 2008-2009, they unsuccessfully tried to play the victim card. They produced small docudramas about the heirs of the victims of terrorism and tried to convince newsroom leaders in newspapers and television channels that highlighting their stories was a national and moral duty in the fight against religious extremism. There were few takers, if any at all.
The military’s public image was at its lowest then. Having spent almost a decade under General (retd) Pervez Musharraf’s rule, people had seen the military leadership become part of all kinds of convenient political arrangements to ensure its stay in power. On the military front, the flip-flop combination of battle-by-day and peace-accords-by-night with the Taliban had led some people to believe that the two sides were not really interested in fighting it out against each other. Others believed the military had become so accustomed to the luxuries of politics and power that it was no longer the famed fighting machine it once was known to be.
When, finally, the military started an operation clean-up in Swat in 2009, its media managers thought that broadcasting stories of heroism and sacrifice was the best way to mobilise popular support for the campaign. This led to the production of drama serial Khuda Zameen Se Gaya Nahin, first aired on PTV and Hum TV in 2009-2010.
The objective of the serial, say officials closely associated with its production, was to counter the Taliban’s narrative. Its producers were told “we have to erase that narrative from the minds of the public”. Written by Asghar Nadeem Syed and directed by Kashif Nisar, Khuda Zameen Se Gaya Nahin was “rich on the feelings of nationalism, sacrifice, valour and fighting spirit.” It promised, according to its Facebook page, “to give hope to our audience and unite the nation.”
But it was only after the Taliban were defeated in Swat that the military regained some of its lost grip on the public’s imagination. Soon, it was back on the offensive — narrative-wise, that is. Even during the Swat operation, the military and its brand managers had found that an easy way to mobilise public opinion against the Taliban was to highlight their inhuman brutalities and excesses, and portray them as agents of the enemy.
The Glorious Resolve, for instance, showed the Taliban commander in Waziristan talking to someone on the phone negotiating the price – in dollars, take the hint – for killing Pakistani soldiers. The foreign connection was, similarly, emphasised when, in 2011, the ISPR launched another drama series based on the operation in Swat, Faseel-e-Jaan Se Aagey.