#Hohhot reported a woman falling from a building# At 18:10 on November 4, 2022, the Xincheng District Branch of the Public Security Bureau of Hohhot received a dispatch from the 110 Command Center. Police, some people reported to the police that a woman fell from the building in Xingguang A9 Community, Beiyuan Street, Xincheng District. At 18:15, the police arrived at the scene to quickly carry out emergency treatment and investigation work. Later, the 120 emergency doctor confirmed on the spot that the woman who fell from the building had died. On November 5, the Xincheng District Public Security Bureau issued a police report. In response to the public's concern, the Xincheng District Party Committee and the District Government immediately set up an investigation team to conduct an investigation. The investigation is now reported as follows:
Xingguang A9 Community is located in Beiyuan East Street, Xincheng District, Hohhot City. There is only one high-rise residence in the community, which is managed by Xinchun Community. On October 26, 2 cases of positive infection of the new coronary pneumonia virus appeared in Unit 2 of the community. The Xinchun Community transferred the positive infected people on the same day. The community was identified as a high-risk area, and regional closure and control measures were implemented. The unit door of the corridor where the case is located is not locked from the outside, nor is it sealed with a baffle. An isolation enclosure of about 4 square meters is set around the unit door. The enclosure door is closed by a latch that can be opened from the outside. 24-hour patrol duty to prevent other personnel from entering and leaving. On November 2, there was another positive case of infection in Unit 5 of the community.
The deceased Wang Mouzhi (female, 55 years old) and the second queen Mouhua (29 years old) lived on the 12th floor of Unit 2 of the building. After investigation, the nucleic acid test results of the deceased and the second daughter have always been negative, and they have never been tested at their residence. Sterilized by disinfection. On June 3, 2019, Wang Mouzhi went to the outpatient department of the Third Hospital of Inner Mongolia Autonomous Region and was diagnosed as "anxiety disorder, unspecified", and then went to the hospital twice in August and November 2020, and was diagnosed with "anxiety disorder, not specified". Take 3 drugs, paroxetine hydrochloride, lorazepam, and olanzapine as prescribed by the doctor.
At 10:13 a.m. on November 4th, after retrieving the chat records on WeChat, the deceased Queen Mouhua contacted the property manager Zhang Moumou, saying that her mother had a nervous breakdown. Zhang Moumou asked if she needed to call 120, and the other party responded "nothing." At 17:13 pm that day, Wang Mouhua contacted Zhang Moumou again, saying that her mother had serious anxiety and suicidal tendencies and wanted to drag her to death. Zhang Moumou suggested calling 120 to go to the hospital for treatment. Wang Mouhua said, "You can call one for help." Zhang Moumou responded, "You can call yourself, I'm busy." Wang Mouhua replied, "I'll find someone to call."
At 17:23, after obtaining the wiring record of the city's 120 medical emergency command center, the deceased's elder queen Mourong (35 years old, currently living in Hainan) called the Hohhot 120 emergency number from Hainan, saying that her mother had a history of mental illness and continued emotional agitation, He had a tendency to commit suicide, and asked 120 to send a car to the hospital. After evaluation by Ha Moumou, the dispatcher of the 120 medical emergency command center, he determined that the patient was not a critically ill person, and proposed to contact the party or relatives around him, but Wang Mourong For fear of causing the patient to lose control of his emotions, he did not agree. The dispatcher immediately suggested that the pending order should be processed, and Wang Mourong agreed. During this period, Wang Mourong never asked for a car again.
At 17:31, the deceased Queen Mouhua contacted Zhang Moumou on WeChat again, saying that she had dialed the 120 emergency number and asked the property to send someone to pick up the ambulance at the door. Zhang Moumou immediately arranged for Wu Moumou, a property staff member, to wait for the ambulance at the gate of the community, and replied to Wang Mouhua through WeChat, and sent someone to inform the community.
17:32, Wu Moumou rushed to the gate of the community to wait for the ambulance, and at the same time contacted Tian Moumou, a community grid member, to report the relevant situation, but Tian Moumou did not report to the community, nor did he go to Wang Mouhua's house Understand and deal with the situation.
At 18:04, video surveillance from the community showed that the deceased Wang Mouzhi fell from the 12th floor of his home. According to the statement of the deceased second queen, a flower, there have been many quarrels with her mother recently. When she went to the living room to charge her phone, her mother suddenly fell from the bedroom.
At 18:05 and 18:06, after retrieving the wiring and alarm records, the 120 emergency platform and the 110 command center received emergency and alarm calls successively, saying that someone had fallen from the building in Xingguang A9 community.
At around 18:07, when Ren Moumou, a community volunteer, was delivering supplies in the community, he found that someone fell from the door of Unit 2 (it was later confirmed to be the deceased Wang Mouzhi), and then rushed to the community door to notify Wu Moumou and the ambulance waiting for an ambulance. The gatekeeper of the community, Xia Moumou. Wu Moumou reported the matter to the property manager Zhang Moumou and called 110 to report the incident.
At around 18:10, Xia Moumou heard someone in the isolation enclosure beating the door and calling when he rushed to Unit 2. When he arrived at the enclosure and opened the door, he found that there was no one in the enclosure and the caller had returned upstairs.
At 18:14, Wang Mouhua sent a group message on the owner's WeChat, requesting to open the fence.
At 18:15, after retrieving the police record, the police arrived at the community, and under the leadership of the property manager Zhang Moumou and the concierge guard Xia Moumou, they rushed to the scene of the incident to carry out disposal work. At this time, Wang Mouhua had gone downstairs to accompany her. beside the dead.
At 18:39, two 120 ambulances arrived at the scene one after another. After the medical staff judged that the person who fell from the building had no vital signs, he was pronounced dead.
At 20:15, the funeral vehicle arrived at the scene, and at 20:22 the body was transported away.
Since the outbreak of the epidemic, although we have done our best to protect the lives, health and safety of the people, such unfortunate incidents have still occurred. Aftermath. After investigation, property management personnel and community staff were slow to respond, did not respond well, and lacked sensitivity to emergencies. After learning that the deceased had suicidal tendencies, they did not immediately enter the house for on-site intervention and report, which failed to prevent the tragedy. occur. It exposed the lag in residential property services and the shortcomings of community work, and also reflected the imperfection of the 120 emergency dispatch mechanism. We will deeply learn the lessons of this incident, comprehensively investigate the problems existing in our work, further optimize the 120 emergency dispatch mechanism and community management service workflow, strengthen the training and education of grass-roots staff, and consolidate work responsibilities from top to bottom. The relevant responsible persons in this incident were seriously held accountable, handled in accordance with laws and regulations, and took strong measures to improve work style, improve systems and procedures, refine various measures, and strengthen guarantees for all parties, so as to effectively make services and management both strong and effective. Be more warm, and truly protect the lives, health and safety of the people with responsibility and affection. We sincerely thank all sectors of the society for their supervision and support of our work. In accordance with the requirements of the State Council's joint prevention and control mechanism, we will continue to improve the level of scientific and precise prevention and control, and effectively ensure the normal production and living order of the masses.
Hohhot Xincheng District Epidemic Prevention and Control Headquarters
special investigation team
November 6, 2022
