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Wear shalwar kameez at banks to facilitate people better: PM Khan

Reichsmarschall

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Wear shalwar kameez at banks to facilitate people better: PM Khan

Prime Minister Imran Khan believes that bank staff wearing the traditional dress of shalwar kameez will make people less frightened.

He voiced his views while talking at the recent ceremony to approve the loan for the Mera Pakistan Mera Ghar initiative. PM Imran Khan said that he is glad banks in Pakistan have started to converse in Urdu with customers.

“Banks have started talking to customers in Urdu, so now make the staff wear shalwar kameez [national dress of Pakistan], this will not frighten the people,” said PM Khan.

“There were several hurdles earlier, as when a common person would go to the bank, they would suffer from anxiety,” said the premier, adding, “I see Pakistan now moving in the direction it should have been headed in a long time ago,” he added further.




“Pakistanis who worked as laborers overseas had one dream — to build a house for themselves and their families,” the prime minister said while lamenting that previous governments did not pay heed to the wishes of the Pakistani labor working in other countries.

Read more: PM Khan calls overseas Pakistani “asset” for the country

PM Khan is a strong supporter of Pakistan’s national dress
Shalwar Kameez is the national dress of Pakistan. PM Imran Khan has always worn shalwar kameez. His dressing style has not been changed even after becoming the premier of Pakistan.

PM Imran Khan wears shalwar Kameez on his high-profile foreign trips. On his maiden trip to the USA, PM Imran Khan wore a blue shalwar kameez paired with traditional Peshawari chappals.

Meanwhile, netizens have called out PM Imran Khan for believing that merely wearing shalwar kameez by bank staff will facilitate the customers. A large number of social media users have disagreed with his views. They believe that banks can only enhance customer experience with professional and quality behavior with people.

Others, however, have appreciated PM Imran Khan for promoting the indigenous culture of Pakistan
 
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He's suggesting ways for banks to be more accomodating for customers. I've never been to a Pakistani bank, how hostile could it possibly be?
 
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Which bank is he talking about? Conventional, Blood or Sperm? kahan sai latay hain ye bhai logics?

bhai doesn't matter what you wear, it's how you treat people/client which makes a difference, we don't need change in attire we need change in behavior... sheesh
 
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He's not wrong though.

Many traditional people avoid banks because staff there usually wears suits and speaks English.

Now, just wearing traditional clothes and speaking Urdu may help a bit, but, the percieved rude behaviour by staff would still be there.
 
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“Banks have started talking to customers in Urdu, so now make the staff wear shalwar kameez [national dress of Pakistan], this will not frighten the people,” said PM Khan.
National language has always been promoted in most banks, state or otherwise, throughout the country. It maybe the case that PM has never been to a Pakistani bank in his entire life.
“There were several hurdles earlier, as when a common person would go to the bank, they would suffer from anxiety,” said the premier
The interest rates posted by the government can cause anyone anxiety. Even the bank employees don't want to rip customers off.

Pakistan as a services based economy has potential due to her accommodating culture not because of some imposed government ethical code.
He's not wrong though.

Many traditional people avoid banks because staff there usually wears suits and speaks English.

Now, just wearing traditional clothes and speaking Urdu may help a bit, but, the percieved rude behaviour by staff would still be there.

Yes every bank has a disclaimer written in Urdu

Sood maashray ki deemak hai.
 
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Pakistan has one of the lowest % of bank account ownership in the world. According to this Wikipedia page, Pakistan is ranked 136, below Congo and Palestine.

There are many reasons for this, one of which is the fact that the country has a large rural, uneducated population. To them banks are complicated, intimidating places. IK is just suggesting ways to make banks more accessible, less intimidating.

People on this forum are obviously from a different segment of society. But for less educated, less confident people, such measures could certainly make a difference.

Needless to say, this is only one of many measures that could increase financial inclusion.
 
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Major govt owned banks already have employees wearing shalwar qameez.

Sadly, dressing is not the issue. Its the attitude. A poor gentleman is not welcomed anywhere whether its a hospital, bank, embassy or police station.

This colonial attitude must be changed.
 
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He is right people should have option to choose

a) English
b) Urdu

When they go to bank and the dress code should accommodate customers


Pakistanis hoard money in the cabinet at home or under the bed :coffee:
Most money is attained without paying Taxes , when you put it in Bank it comes under the watchful eyes of Tax collecting authorities specially if your bank account has Crore plus deposits

They don't open bank account because in Past under PML Banks crashed and money belonging to people disappeared

There were also few scandals' related to Habib Bank in 70's which diminished presence of Pakistani Banks in Europe

There were few banks which were sold/bought for 1 rupee between politicians, however the people still have some fear of Banks and Opening Bank Accounts

  • The latest fear is if they go to ATM machine the "Thieves" will follow them to home or rob them when they are at ATM machine

  • Plus every one new is generally fearful of punching buttons in machine to take out money (Training of customers is needed)



Reforms done under Musharraf has fixed many things tied to Banks and Telecom between 2000-2008
 
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May be bank employees in Karachi should start eating paan and spitting it at the entrance to seem more welcoming? Or may be chew Niswaar in KPK or provide a constant supply of Lassi in Punjab?

May be design banks in the shape of shrines, refer to employees as Pir and Pirni, and call bank deposits Chanda to get the religious types? :hitwall:

See - chut1apay ki batain toh hum sab kar saktay hain, bas aik dimagh ka filter hota hai that this idiot seems to have lost.
 
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Pakistani have an attitude problem.
There is no such thing as customer service. They think they are doing the customer a favour. Especially government organisations. Personal experience with CDA
 
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Pakistani have an attitude problem.
There is no such thing as customer service. They think they are doing the customer a favour. Especially government organisations. Personal experience with CDA

The worst experience I ever had was asking for where the lounge was at Istanbul airport. I refuse to travel through Turkey since then.
 
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