Gripen9
FULL MEMBER
- Joined
- Apr 15, 2019
- Messages
- 1,687
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Some f the comments posted on Google for the restaurant. It seems there is a pattern here.
2 months ago:
"terrible customer service. the owner is rude and doesn't know how to talk without temper which shows how the business is run. During COVID times you would think they would treat customers nice but clearly they don't care. Owner should try anger management classes."
6 months ago:
"I Always found this place to be with Lovely service lovely staff lovely food BUT OUR EXPERIENCE THIS TIME WAS RIDICULOUS. THE PERSON WHO I THINK IS THE OWNER (BY HIS ATTITUDE) ASSUMED THAT WE ARE TALKING ABOUT HIM AND HE REFUSED TO SERVE A LOYAL CUSTOMER AS WELL AS ASKED US TO GET OUT OF HIS BUSINESS USING FOUL LANGUANGE. IF HE IS THE OWNER I FEEL PITY ON HIS BUSINESS. RUDE AS HELL. THREATNING AND PASSING IRRELEVANT COMMENTS TOWARDS SOMEONES RACE. HAD TO CHANGE MY RATING FROM 5 STAR TO 1."
A year ago:
"I ordered kebab in wrap at this restaurant. The guy who told me that he is the owner of the restaurant, attempted to prepare the wrap without wearing gloves after he served other customers in cashier and cleaned the bench with a paper towel. He didn't wash his hands. When I asked him to wear on gloves, he responded very rudely and argued with me for 15 minutes. He is very rude and liar. He told me that he washed his hands, but he didn't. Other customers witnessed too. Never go this place. I strongly prefer to give any stars for it."
10 months ago:
"WORST CUSTOMER SERVICE!!! I had been ordering online until one day I had to talk to them and then I realized how pathetic they were! They sent me something different than what I had ordered even though the order clearly indicated the dish name. What they sent me was also few dollars less. When I called to inquire, the guy I talked to was extremely rude! Instead of paying attention to what was ordered, he just assumed that I wanted something different. No sorry/apology. He was confrontational from the very beginning. Of course there was no refund of the extra dollars I had paid. When I asked about it, he was bothered by it and said that those few extra dollars were not a big deal (basically he had hoped I wouldn't care/ask). When I asked that he should not make an assumption on an order next time, he got angry and said that I should not order food from them next time. WOW! I asked if he really meant that and he goes YES dont order from here anymore. Never ever in my life have I come across such customer service!"
Something common in all of these comments and this incident? "Owner being rude" and "confrontational". There is nothing a customer can do for which the co-owner has to be racist and use a knife. PERIOD!
2 months ago:
"terrible customer service. the owner is rude and doesn't know how to talk without temper which shows how the business is run. During COVID times you would think they would treat customers nice but clearly they don't care. Owner should try anger management classes."
6 months ago:
"I Always found this place to be with Lovely service lovely staff lovely food BUT OUR EXPERIENCE THIS TIME WAS RIDICULOUS. THE PERSON WHO I THINK IS THE OWNER (BY HIS ATTITUDE) ASSUMED THAT WE ARE TALKING ABOUT HIM AND HE REFUSED TO SERVE A LOYAL CUSTOMER AS WELL AS ASKED US TO GET OUT OF HIS BUSINESS USING FOUL LANGUANGE. IF HE IS THE OWNER I FEEL PITY ON HIS BUSINESS. RUDE AS HELL. THREATNING AND PASSING IRRELEVANT COMMENTS TOWARDS SOMEONES RACE. HAD TO CHANGE MY RATING FROM 5 STAR TO 1."
A year ago:
"I ordered kebab in wrap at this restaurant. The guy who told me that he is the owner of the restaurant, attempted to prepare the wrap without wearing gloves after he served other customers in cashier and cleaned the bench with a paper towel. He didn't wash his hands. When I asked him to wear on gloves, he responded very rudely and argued with me for 15 minutes. He is very rude and liar. He told me that he washed his hands, but he didn't. Other customers witnessed too. Never go this place. I strongly prefer to give any stars for it."
10 months ago:
"WORST CUSTOMER SERVICE!!! I had been ordering online until one day I had to talk to them and then I realized how pathetic they were! They sent me something different than what I had ordered even though the order clearly indicated the dish name. What they sent me was also few dollars less. When I called to inquire, the guy I talked to was extremely rude! Instead of paying attention to what was ordered, he just assumed that I wanted something different. No sorry/apology. He was confrontational from the very beginning. Of course there was no refund of the extra dollars I had paid. When I asked about it, he was bothered by it and said that those few extra dollars were not a big deal (basically he had hoped I wouldn't care/ask). When I asked that he should not make an assumption on an order next time, he got angry and said that I should not order food from them next time. WOW! I asked if he really meant that and he goes YES dont order from here anymore. Never ever in my life have I come across such customer service!"
Something common in all of these comments and this incident? "Owner being rude" and "confrontational". There is nothing a customer can do for which the co-owner has to be racist and use a knife. PERIOD!
