firing from either side is a ridiculous thing... if this had happened between russia and japan, or china and vietnam, or dprk and south korea, it would have become international news and uno and western observers would be rushing to condemn the incident or play it up... civilian lives have been lost before in india-pakistan shelling and firing, and this cannot be justified by any appeal to nationalistic rhetoric.
i see these two steps as the only solution...
1. establishment of uno/sco peace-keeper posts along the land borders between india and pakistan.
2. compulsory talk on resolution of kashmir issue, because this is the driving reason for india-pakistan hostility... this should be done under observation of uno/sco/alba.
i don't see why india-pakistan should be killing people via this artificial thing called nationalism while these two nations have perhaps among the most unjust social systems in the world... ridiculous !!!