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Applying for a passport in UAE

Al Bhatti

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United Arab Emirates
When will Pakistani authorities learn from the Italians.

We have so called state of the art biometric system in place. In theory one counter is more than enough for the whole process to be completed in a maximum of 15 minutes, instead of the current system where you go to many different counters and spend a whole day from dawn to late afternoon in queue just to get the process completed. It can be as below

1) Inserting the NICOP card in the card reader
2) finger scan for verification
3) print out the form electronically with the information and ask the applicant to check if there are any changes or corrections or modifications required.
4) changes or corrections or modifications are made
5) Payment made by credit card / debit card at the same counter. (less cash handled)
6) if cash then either a facility to pay at the same counter or a separate cash counter.
after payment receipt printed with date of collection of passport / NICOP

In fact they can have a portal for renewals that require no modification of details. If changes are required then the applicant can be made to go to the consulate or embassy to complete the process at the counter. Imagine if jsut the normal renewals of passports and NICOPs are done online, it will reduce the rush at the embassy / Consulate big time.


For our emirates resident ID card (new or renewal), we do not even have to go anywhere unless if it is a first time issuance and you have to go to the authorities for get the biometrics scanned and saved, or if the biometric records are not clear and they require a rescan.

You make a profile on the web portal, upload the necessary documents, fill the form electronically online, make payment. and get a PDF document with details entered for applicant's record to submit with new/renewal visa application. Once the visa is issued, the immigration system automatically, electronically sends the visa expiry date to the ID card issuing authority and the ID card is issued.

After 7 to 14 days the ID card is delivered to the personal / company P. O. Box: provided at time of filling the form.

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July 25, 2015

Applying for a passport in UAE
Some missions can issue a passport within minutes, others within days, others in weeks or months

How long does it take to renew your passport here in the UAE? Days? Weeks? Months? Minutes? Yes, apparently in one case, it could take a few minutes, Gulf News has learnt.

Getting a new passport can be arduous for some residents, especially those who need to travel and forgot to renew their travel documents.

While some have to take a day off work to apply for a new passport and receive it days or weeks later, there are those who can get their actual ordinary passport within minutes, and yet others within three business days.

Gulf News contacted 25 missions in the UAE to assess the convenience and efficiency of their consular services in issuing passports. Passport renewal is an integral part of expatriate life in the UAE because many of their transactions and services require a valid passport such as exiting the country or applying to sponsor relatives on a visit to Dubai, among others.

Of the 25 missions Gulf News randomly contacted, it found one mission can issue a passport within 20 minutes — the Italian consulate in Dubai and embassy in Abu Dhabi. “We make it a point to keep people in the consulate in as little time as possible because their time is valuable and so is ours,” Italian Consul-General Giovanni Favilli told Gulf News.

“We fine-tuned the process in a way that does not waste people’s time without compromising on security.”

Favilli said they are able to issue the passports within minutes because unlike many missions, the Italian missions here have the capacity and authority to print the passports locally.

Gulf News randomly checked if the claim was true and spotted Rosetta Valenzisi renewing her passport at the consulate. We were proved wrong. The time it took for her to get her passport was even shorter.

“There was no level of difficulty at all. I just had to fill out the forms and have the right information there. So, all in all, it took 15 minutes, including when I had to run to the cash machine to get money, which took longer than the actual passport renewal. It was very helpful and very straightforward,” Valenzisi, a TV producer in Dubai, told Gulf News.

“It’s incredibly helpful because my passport was about to expire within two weeks and I’m about to travel again. I didn’t realise how quick it would be,” she added.

Valenzisi, who also holds Australian citizenship, said she was surprised because “even in Australia, it doesn’t get issued on the day”. It could take up to three weeks for an Australian passport renewal here.

The Italian consulate issued 1,100 passports in 2014, with an average of four applications per day. The small demand could be a factor in the faster issuance since there are only 10,000 Italians in the UAE. Their passports are valid for 10 years, hence demand to renew is less compared with those who have five-year validity passports or those with bigger populations.

Other missions authorised to print passports locally and can deliver faster are Japan, which takes a maximum of three business days, and India, which takes a minimum of seven working days even with 850 applications per day. Kenya follows closely with processing time and delivery of between seven to 10 days if printed in Dubai, serving an estimated 40,000 Kenyans in the UAE.

The US mission comes fifth in the tally with 10 working days according to their officially published time, although US passports are printed in its home office in the US.

For communities with bigger populations and whose passports are printed abroad it could take from three to four weeks like Pakistan, and up to eight weeks for the UK and the Philippines.

The Pakistan missions handle around 600 applications per day to serve the 1.2 million Pakistanis in the UAE.

The Philippine consulate handles between 250 and 300 applications per day, issuing five-year validity passports and serving an estimated 450,000 Filipinos.

“It takes six to eight weeks because the passports are printed in the Philippines and due to the large volume of applications. The biometrics are captured here and sent electronically to the Philippines. There are 80 foreign missions around the world that apply for their constituents’ passports every day,” Consul Giovanni Palec said.

In the case of Nepal, Ambassador Dhananjay Jha said the application process could take between 30 and 45 days due to the bureaucratic process based on their national policy.

“We collect all the data here and send the documents via diplomatic cargo to Nepal to the Department of Passport twice a month on the 16th and first day of the month. This affects the amount of time it takes to apply and receive a passport since passports can only be printed in Nepal,” Jha told Gulf News.

Sri Lankan Consul-General M.M. Abdul Raheem agreed. Because it takes 30 to 60 days to issue and deliver a Sri Lankan passport, Abdul Raheem said, “It’s beyond our control so I would advise applicants to apply for their passports even three months in advance before the expiry of their passports.”

The Moroccan consulate advises its people to apply at least 18 months before their passport’s expiry, the Philippines at least one year in advance.

To help those with emergency cases, many missions can issue passports on an urgent or fast-track basis like Sri Lanka, India, Pakistan, and Finland, among others.

In terms of convenience, almost all the missions Gulf News contacted have made their passport appointments online, although physical appearance for the application is needed to capture the biometric data of the applicant. Many missions only accept cash payments while missions like the US, the UK, China, and Australia have debit and credit card facilities.

In other places where there is instability at times, passport renewal could take up to 12 weeks, but only three to four weeks in normal days as in Egypt. The shift to Machine-Readable passports also affects the time it takes to issue a passport, Consul Abdul Rahim of the Egyptian Consulate said.

The cheapest adult passports are issued by China at Dh120, Bangladesh at Dh125, and Thailand at Dh130 or Dh150.

Applying for a passport in UAE | GulfNews.com
 
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. In theory one counter is more than enough for the whole process to be completed in a maximum of 15 minutes, instead of the current system where you go to many different counters and spend a whole day from dawn to late afternoon in queue just to get the process completed.
I agree with this...What is with this unnecessarily hiring incompetent people who cant even type properly hence you need to "recheck" your data what the hell is the use of biometry when nothing stays in the system and has to be retyped?
 
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yo are lucky we here stand like this in sun shine out of embassy and a peon bark us like a dog . you can't simply enter pakistan consulate jeddah by walk but have to wait hours outside .

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watch it

 
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yo are lucky we here stand like this in sun shine out of embassy and a peon bark us like a dog . you can't simply enter pakistan consulate jeddah by walk but have to wait hours outside .

1370185826797686400.JPG


fp02_big.jpg


th

Same here, don't worry. We do not have any special privilege.

Luckily for the Consulate, they have an empty piece of land next to it. Had there been a building on it or a consulate, our queue would be blocking it.

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May 1, 2012

The current state of affairs at Pakistan Consulate in Dubai

Recently, I visited the Consulate of Pakistan located in Umm Hurair, Dubai. The area, Umm Hurair, is home to Consulates of various countries. One of the many issues that I had to face was lack of parking spaces. We had to spend nearly two hours searching for a parking slot for our car. Although the area is a paid parking zone, finding a decent parking space is a real challenge for the Consulate visitors. Most of the motorists usually wait in double parking and as a consequence, traffic is usually at a standstill during the peak hours of early morning in the area. The area is in urgent need of restructuring. The concerned authorities should either create more parking spaces taking into consideration the large number of visitors flocking in to the Consulate area on a daily basis or should relocate the Consulates away from the residential center. Moreover, most of the Consulates in the area currently are quite old and in deteriorating state. These consulates are in need of refurbishment, renovation or even a new premises altogether. To add to the existing situation, the long queues outside the Pakistan Consulate are a major hurdle to get through. Pakistani citizens gather in the area outside the Consulate as early as 5 a.m. in the early mornings in the hope that they can get their work done a little earlier. The Consulate of Pakistan unfortunately lacks a proper system of functioning. Pakistani citizens, men and women alike are compelled to toil outside the Consulate premises in long queues under the scorching heat of the sun on a routine basis. The Consulate is quite small in terms of its size and therefore, cannot accommodate the ever-increasing number of visitors. The Consulate building is in a very poor state and needs renovation at the earliest. Furthermore, the Consulate of Pakistan does not have proper and sufficient seating space for the visitors. The Consulate does not even have a lobby or a main reception area for those coming in for various immigration purposes. On my visit this time around, I was astonished to see that the water dispensers in the Consulate were empty and did not even have disposable plastic or foam cups. The Consulate does not have an automatic token system and therefore, people have to wait in long queues to obtain a token number or even for a general inquiry. There are no separate counters for women. At the Consulate, women are given no priority and have to stand alongside men to get their processing done. Being a Pakistani Citizen, my heart aches to see the current state of affairs at the Consulate of Pakistan. The air conditioning system within the premises does not function well, and most often people are near suffocation. The situation is beyond the imagination and quite difficult for the young infants and children to tolerate. Also, the staff at the Consulate lacks professionalism and customer service skills. The staff usually is quite rude and impolite when dealing with the citizens. Lastly, I request the concerned authorities at the Pakistan Consulate and the Dubai government to kindly look into this matter on an immediate basis. This issue needs to be addressed soon because the situation is getting worse day after day.

The current state of affairs at Pakistan Consulate in Dubai

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