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https://electrek.co/2016/12/22/tesla-consumer-reports-owner-satisfaction-ranking/
Today, Consumer Reports released its 2016 list of Car Brands Ranked by Owner Satisfaction through an analysis of over 300,000 vehicles from their annual survey. Tesla topped the list again with 91% of owners saying that they would buy again – significantly more than the second best brand, Porsche, with 84% and way out in front of the pack in the 70’s…
Consumer Reports gave a brief description of its methodology behind the ranking:
“Our brand rankings represent owner sentiment across each brand’s product line. (Model satisfaction is determined by the percentage of owners who responded “definitely yes” to the question of whether they would buy the same vehicle if they had it to do all over again.) To determine brand love—or disdain—we took a straight average of the satisfaction score for each brand’s models.
In order to qualify, the brand had to have at least two models with data. For this analysis, we focused on cars from model years 2014-2017 to represent the current state of the brands, which included over 300,000 vehicles from the survey.”
Here are the 10 best brands:
Rank Brand Would Buy Again
1 Tesla 91%
2 Porsche 84%
3 Audi 77%
4 Subaru 76%
5 Toyota 76%
6 Honda 75%
7 Mazda 74%
8 Chrysler 73%
9 Chevrolet 73%
10 Lexus 73%
11 GMC 73%
12 Lincoln 73%
13 Hyundai 73%
14 BMW 72%
15 Ford 72%
16 Mini 71%
17 Ram 70%
18 Kia 70%
19 Mercedes-Benz 69%
20 Volvo 69%
21 Buick 68%
22 Cadillac 68%
23 Dodge 66%
24 Volkswagen 64%
25 Jeep 60%
26 Acura 58%
27 Infiniti 58%
28 Nissan 58%
29 Fiat 53%
You can see the full list on the Consumer Reports website.
Tesla and Consumer Reports have been having a love-hate relationship over the last 2 years.
The product review magazine said that the Model S was the best car it ever tested and it announced last year that its rating system had to be modified because the P85D was so good that it scored 103 out of 100.
But the magazine later stopped recommending the Model S because it scored below average on its reliability survey. Tesla CEO Elon Musk quickly took to Twitter to defend the company and said that most issues have been addressed and highlighted that by Consumer Reports’ own survey, 97% of Model S owners say they would definitely buy the Model S again.
Sure enough, the Model S re-earned Consumer Reports’ recommendation on improved reliability in October, but Tesla and the magazine are still at odds on other issues. Mainly around the fact that Consumer Reports has been calling for Tesla to disable the Autopilot and change the name of the system – something Tesla refuses to do.
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Tesla setting itself up for MASSIVE marketshare with the Model 3.
Today, Consumer Reports released its 2016 list of Car Brands Ranked by Owner Satisfaction through an analysis of over 300,000 vehicles from their annual survey. Tesla topped the list again with 91% of owners saying that they would buy again – significantly more than the second best brand, Porsche, with 84% and way out in front of the pack in the 70’s…
Consumer Reports gave a brief description of its methodology behind the ranking:
“Our brand rankings represent owner sentiment across each brand’s product line. (Model satisfaction is determined by the percentage of owners who responded “definitely yes” to the question of whether they would buy the same vehicle if they had it to do all over again.) To determine brand love—or disdain—we took a straight average of the satisfaction score for each brand’s models.
In order to qualify, the brand had to have at least two models with data. For this analysis, we focused on cars from model years 2014-2017 to represent the current state of the brands, which included over 300,000 vehicles from the survey.”
Here are the 10 best brands:
Rank Brand Would Buy Again
1 Tesla 91%
2 Porsche 84%
3 Audi 77%
4 Subaru 76%
5 Toyota 76%
6 Honda 75%
7 Mazda 74%
8 Chrysler 73%
9 Chevrolet 73%
10 Lexus 73%
11 GMC 73%
12 Lincoln 73%
13 Hyundai 73%
14 BMW 72%
15 Ford 72%
16 Mini 71%
17 Ram 70%
18 Kia 70%
19 Mercedes-Benz 69%
20 Volvo 69%
21 Buick 68%
22 Cadillac 68%
23 Dodge 66%
24 Volkswagen 64%
25 Jeep 60%
26 Acura 58%
27 Infiniti 58%
28 Nissan 58%
29 Fiat 53%
You can see the full list on the Consumer Reports website.
Tesla and Consumer Reports have been having a love-hate relationship over the last 2 years.
The product review magazine said that the Model S was the best car it ever tested and it announced last year that its rating system had to be modified because the P85D was so good that it scored 103 out of 100.
But the magazine later stopped recommending the Model S because it scored below average on its reliability survey. Tesla CEO Elon Musk quickly took to Twitter to defend the company and said that most issues have been addressed and highlighted that by Consumer Reports’ own survey, 97% of Model S owners say they would definitely buy the Model S again.
Sure enough, the Model S re-earned Consumer Reports’ recommendation on improved reliability in October, but Tesla and the magazine are still at odds on other issues. Mainly around the fact that Consumer Reports has been calling for Tesla to disable the Autopilot and change the name of the system – something Tesla refuses to do.
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Tesla setting itself up for MASSIVE marketshare with the Model 3.
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