My wife Instagram Account hacked ..need help!

[cranwerkhan]

Dear Members

My wife Instagram is hacked and the hacker has change all her login credentials like phone number email and activated two step authentication on his mobile. the hacker has texted from Turkish whatsapp number and asking for money to be transferred to someone in turkey through western union. I have tried all methods to recover the account but it was not useful. i tried the video selfie method too but as my wife do not have full face picture on the ID so the AI is unable to recognize her face.

there is no helpline or customer service for instagram. can someone please suggest some help? i contacted with Dubai Police as well but they are unable to help and ask me to contact instagram.

 

[WinterFangs]

You got to contact instagram, only they could help you, they take a day or two to reply back.
when I was 16 I had a instagram account with a decent following, got mass reported by some girl and her friends (broke her heart) and boom my account was gone and instagram wasn’t helpful at all, so good luck.

 

[cranwerkhan]

You got to contact instagram, only they could help you, they take a day or two to reply back.
when I was 16 I had a instagram account with a decent following, got mass reported by some girl and her friends (broke her heart) and boom my account was gone and instagram wasn’t helpful at all, so good luck.

the problem is instagram do not have any email for reporting issues like this

 

[WinterFangs]

the problem is instagram do not have any email for reporting issues like this

im not sure, when I got banned all I remember is when I tried logging in, it gave me a option to contact instagram. From a search I found this.

https://help.instagram.com/368191326593075

try following the steps.

 

[Mujahid Memon]

Make a new one. Konsay paise lagte hen

 

[Awan68]

Make a new one. Konsay paise lagte hen

He is talking about his wife, im sure u could appreciate the sensitivity of the situation.

 

[terry5]

Instagram Got Hacked & Email Changed - Steps To Recover Your Account

Because Instagram is one of the most popular social networks, it’s also one of the sites targeted by thousands of hacking attacks. Its vast number of

www.alphr.com

 

[cranwerkhan]

Make a new one. Konsay paise lagte hen

She has good amount of followers she was generating decent amount of money.

 

[SQ8]

She has good amount of followers she was generating decent amount of money.

If the Instagram was linked to her Facebook then it should be an easy recovery
Using the Facebook account to contact support
Otherwise just report it on the browser based Instagram page

 

[HttpError]

As mentioned earlier by other members, your best bet is to either contact Instagram support or mass report that profile by requesting that profile to be reported by every single individual you know around.

 

[Faqirze]

Oh my, how'd that happen in the first place?

 

[Al_Muhannad]

When I came to Europe, I was almost hacked. Was about to loose thousands of Euros. You have to take your cyber security seriously. Create a protection8smoke layer between Social media and your actual cyber assets. I use different emails for different purposes, and never mixes them with one another. Also, use 2-step verification, emergency recovery email, phone, or a list of onetime-codes.

 

[The Lost Brother]

Try your luck by reporting the issue here.

Instagram Customer Questions, Answers, and How-to Guides

This FAQ page answers the most common questions about Instagram customer service, including how to contact Instagram for help. Answers can be succinct, but can also include detailed step-by-step instructions with screenshots. Because the questions and answers are written by Instagram customers,...

gethuman.com

 

[TheSolution]

You need to find out where the hack was made possible, this could be worse than you think

Her e-mail address could be compromised which allowed access to the IG account, which may mean many other accounts are at risk (shopping sites, other socials, personal info)

It's likely she clicked a link sent to her by an unknown profile which prompted her to enter her log in which was then logged into a database by the scammer

The second option is the more common one and likely, but I mention the first one because it usually requires e-mail confirmation to change some account details which may indicate her e-mail is compromised

You should ask her if she entered her IG account details into any website recently

 

[SEOminati]

One student of mine might help you as he's an account recovery specialist on Upwork. Pm me and I will send you his details.