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Delhi's Indira Gandhi International Airport adjudged world's best airport

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Delhi's Indira Gandhi International Airport adjudged world's best airport
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The Delhi airport scored 4.90 on a scale of 5 points measured by 300 members of the ACI ASQ benchmarking programme.

NEW DELHI: The capital's Indira Gandhi International Airport (IGIA) has been adjudged the world's best airport for the year 2014, under the category of handling 25 to 40 million passengers per annum, officials said on Saturday.

Airports Council International (ACI) presented the Airport Service Quality (ASQ) award to IGIA at a ceremony of the ACI Asia-Pacific/World Annual General Assembly on April 28 in Jordan.

"We are honoured to represent an Indian airport at a highly acclaimed international forum as ACI. Our IGI Airport partners and employees have consistently delivered a memorable and distinct experience to our customers, enabling us to achieve the coveted world number one position," said I Prabhakara Rao, CEO of Delhi International Airport Pvt. Limited, which manages IGIA.

The Delhi airport scored 4.90 on a scale of 5 points measured by 300 members of the ACI ASQ benchmarking programme.

IGIA bettered its ranking from second position for the years 2011, 2012 and 2013 to emerge on top in 2014.

Their score was 3.02 in 2007.


ASQ is the key to understanding how to increase passenger satisfaction and improve business performance, said Angela Gittens, director general of ACI World.

As many as 40 million passengers used IGIA to reach 58 domestic and 62 international destinations in 2014-15.

During the period, the average flight movements were 885 per day while 696,000 metric tonnes of cargo was handled.

IGIA hosts six domestic carriers, 56 international carriers and also has the capacity to handle the gigantic Airbus A380 aircraft.

The airport serves as a hub for leading Indian airlines Air India, IndiGo, Vistara and SpiceJet.

Delhi International Airport Private is a joint venture between the GMR Group, Airports Authority of India, Fraport and Malaysia Airports Holdings Berhad.

The airport was developed under the public-private partnership mode with the mandate for DIAL to finance, design, build, operate and maintain the Delhi airport for 30 years, with an option to extend it for another 30 years.

ACI, founded in 1991, is a trade association of the world's airports.

Source:- Delhi's Indira Gandhi International Airport adjudged world's best airport - The Times of India
 
Great job, hopefully infrastructure in India will improve 10 fold in the next decade.
 
T3 is cool, certainly better than those I have visited in US and Europe. Not sure about Shangahi.

However, my personal views aside, good going.

Infrastructure spending itself can add crucial points to the GDP growth.
 
T3 is cool, certainly better than those I have visited in US and Europe. Not sure about Shangahi.

However, my personal views aside, good going.

Infrastructure spending itself can add crucial points to the GDP growth.
I was also pleasantly surprised to see T3 first time....surely as good as European airports...US airport are good not great
 
When ever i fly to Delhi on work i make it a point to comeback by Air India , (they fly from T3) :)
Its in a class of its own !!!!
 
The World's Top 100 Airports - 2015

1 Singapore Changi 1
2 Incheon Intl Airport 2
3 Munich Airport 3
4 Hong Kong Intl 4
5 Tokyo Intl Haneda 6
6 Zurich Airport 8
7 Central Japan Intl 12
8 London Heathrow 10
9 Amsterdam Schiphol 5
10 Beijing Capital 7
11 Vancouver Intl Airport 9
12 Kansai Intl Airport 14
13 Frankfurt Airport 13
14 Narita Intl Airport 16
15 Auckland Intl Airport 11
16 Copenhagen Airport 17
17 Taiwan Taoyuan 18
18 Helsinki-Vantaa 19
19 Kuala Lumpur Intl 20
20 Brisbane Airport 23
21 Sydney Airport 21
22 Hamad Intl Airport 75
23 Cologne / Bonn 28
24 Johannesburg Airport 26
25 Melbourne Airport 24
26 Cape Town Airport 30
27 Madrid-Barajas 41
28 Durban Intl Airport 32
29 Abu Dhabi Intl Airport 22
30 Cincinnati 27
31 Shanghai Hongqiao 15
32 London City Airport 31
33 Denver Intl Airport 29
34 Dusseldorf Airport 36
35 Lima Airport 37
36 San Francisco Intl 39
37 Barcelona Airport 38
38 Vienna Intl Airport 46
39 Dubai Intl Airport 25
40 London Gatwick 35
41 Gimpo Intl Airport 33
42 Gold Coast Airport 50
43 Toronto Pearson 43
44 Atlanta 45
45 Hamburg Airport 44
46 Bahrain Intl Airport 47
47 Bangkok Airport 48
48 Paris CDG Airport 95
49 Oslo Airport 51
50 Chengdu Airport 94
51 Moscow Domodedovo 55
52 Lisbon Airport 58
53 Haikou Airport 34
54 Seattle-Tacoma 53
55 Athens Airport 56
56 Halifax Stanfield 52
57 Jakarta Intl Airport 60
58 Delhi Intl Airport 59
59 Guayaquil Airport 57
60 New York JFK 61
61 Stockholm Arlanda 65
62 Dallas/Fort Worth 54
63 Adelaide Airport 66
64 Bengaluru Airport 79
65 Porto Airport 63
66 Guangzhou Airport 42
67 Keflavik Airport 73
68 Billund Airport 62
69 Budapest Intl 71
70 Hyderabad Airport 68
71 Istanbul Atatürk 40
72 Shenzhen Airport 83
73 London Stansted 49
74 Xi'an Intl Airport 89
75 Perth Airport 76
76 Christchurch Airport 74
77 Muscat Intl Airport 69
78 Brussels Airport 72
79 Nice Côte d'Azur 77
80 Manchester Airport 78
81 Dublin Airport 92
82 Birmingham Airport 81
83 Sanya Intl Airport 82
84 Moscow Sheremetyevo 88
85 Prague Airport 70
86 Minneapolis-St Paul 67
87 Montréal Trudeau 85
88 Boston Logan 86
89 Panama Airport 84
90 Shanghai Pudong 64
91 Luxembourg Airport 91
92 Chicago O'Hare 96
93 Fukuoka Airport 99
94 Bogota El Dorado 260
95 Geneva Airport 109
96 Detroit Wayne County 87
97 Malta Airport 80
98 Los Angeles Airport 102
99 Raleigh-Durham 93
100 Mauritius Airport 111

The World's Top 100 Airports in 2015
 
IGI is really good. When is T4 going to be built? Growth is 17%/year already


The World's Top 100 Airports - 2015

1 Singapore Changi 1
2 Incheon Intl Airport 2
3 Munich Airport 3
4 Hong Kong Intl 4
5 Tokyo Intl Haneda 6
6 Zurich Airport 8
7 Central Japan Intl 12
8 London Heathrow 10
9 Amsterdam Schiphol 5
10 Beijing Capital 7
11 Vancouver Intl Airport 9
12 Kansai Intl Airport 14
13 Frankfurt Airport 13
14 Narita Intl Airport 16
15 Auckland Intl Airport 11
16 Copenhagen Airport 17
17 Taiwan Taoyuan 18
18 Helsinki-Vantaa 19
19 Kuala Lumpur Intl 20
20 Brisbane Airport 23
21 Sydney Airport 21
22 Hamad Intl Airport 75
23 Cologne / Bonn 28
24 Johannesburg Airport 26
25 Melbourne Airport 24
26 Cape Town Airport 30
27 Madrid-Barajas 41
28 Durban Intl Airport 32
29 Abu Dhabi Intl Airport 22
30 Cincinnati 27
31 Shanghai Hongqiao 15
32 London City Airport 31
33 Denver Intl Airport 29
34 Dusseldorf Airport 36
35 Lima Airport 37
36 San Francisco Intl 39
37 Barcelona Airport 38
38 Vienna Intl Airport 46
39 Dubai Intl Airport 25
40 London Gatwick 35
41 Gimpo Intl Airport 33
42 Gold Coast Airport 50
43 Toronto Pearson 43
44 Atlanta 45
45 Hamburg Airport 44
46 Bahrain Intl Airport 47
47 Bangkok Airport 48
48 Paris CDG Airport 95
49 Oslo Airport 51
50 Chengdu Airport 94
51 Moscow Domodedovo 55
52 Lisbon Airport 58
53 Haikou Airport 34
54 Seattle-Tacoma 53
55 Athens Airport 56
56 Halifax Stanfield 52
57 Jakarta Intl Airport 60
58 Delhi Intl Airport 59
59 Guayaquil Airport 57
60 New York JFK 61
61 Stockholm Arlanda 65
62 Dallas/Fort Worth 54
63 Adelaide Airport 66
64 Bengaluru Airport 79
65 Porto Airport 63
66 Guangzhou Airport 42
67 Keflavik Airport 73
68 Billund Airport 62
69 Budapest Intl 71
70 Hyderabad Airport 68
71 Istanbul Atatürk 40
72 Shenzhen Airport 83
73 London Stansted 49
74 Xi'an Intl Airport 89
75 Perth Airport 76
76 Christchurch Airport 74
77 Muscat Intl Airport 69
78 Brussels Airport 72
79 Nice Côte d'Azur 77
80 Manchester Airport 78
81 Dublin Airport 92
82 Birmingham Airport 81
83 Sanya Intl Airport 82
84 Moscow Sheremetyevo 88
85 Prague Airport 70
86 Minneapolis-St Paul 67
87 Montréal Trudeau 85
88 Boston Logan 86
89 Panama Airport 84
90 Shanghai Pudong 64
91 Luxembourg Airport 91
92 Chicago O'Hare 96
93 Fukuoka Airport 99
94 Bogota El Dorado 260
95 Geneva Airport 109
96 Detroit Wayne County 87
97 Malta Airport 80
98 Los Angeles Airport 102
99 Raleigh-Durham 93
100 Mauritius Airport 111

The World's Top 100 Airports in 2015

lol why you so jealous? Skytrax is based on USER review for that year. It's a completely different reviewing agency from the one posted here.
 

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