BMW, VW and KIA improved a lot!
But Toyota's doesn't seem to have this software problem.
true.
But it looks like it may be a general issue that is plaguing many car makers:
http://www.nydailynews.com/autos/ne...udy-technology-infotainment-article-1.2979461
J.D. Power's last Vehicle Dependability Study points to increasing issues with in-car technology
While advancements in entertainment, comfort and driver-assistance technologies have made the vehicles we drive safer and more enjoyable, they might also be making them less reliable.
In its annual Vehicle Dependability Study, J.D. Power & Associates saw the average number of problems increase for the second year in a row, with the audio, communication, entertainment and navigation issues being the most commonly reported.
For the past 28 years, J.D. Power, an analysis firm focused on the evaluation of consumer goods, has evaluated vehicle dependability by surveying 35,186 owners of vehicles that are three years old about problems they’ve experienced during the past 12 months. Using 177 criteria, J.D. Power ranks vehicles based on their problems per 100 vehicles, or PP100. During 2014, the average model experienced 156 PP100, an increase of four from the 2013 model year.
While the study doesn’t paint a picture of the current new-car market, it does provide insight into which brands are reliably reliable.
Atop the most recent list are two usual suspects: Lexus and Porsche, both of which had just 110 PP100. This is the sixth year in a row that Lexus has claimed the top spot in the survey. A pair of mainstream brands, Toyota and Buick, ranked third a fourth, respectively, a reversal from the year prior.
Mercedes-Benz, by dropping its average to 131 PP100, climbed seven spots, to round out the top five.
On the opposite end of the spectrum, Fiat had the worst track record in 2014, racking up an average of 298 PP100, or, in other words, nearly three issues per vehicle during 2016. Ouch. The Italian brand tumbled from 26th out of 32 brands in last year’s survey to dead last this year.
Joining Fiat in 2014’s dependability cellar were fellow FCA brands Jeep (209 PP100), Dodge (187 PP100) and Ram (183 PP100). Infiniti rounds out the bottom five with 203 PP100.
In terms of
individual segment awards, the Toyota Motor Company cleaned up once again, taking home
10 of the 18 awards given outbetween its eponymous mainstream brand and its premium brand Lexus. Of the remaining eight categories, Chevrolet won four of them.
Despite the overall increase in issues, the many segment leaders found themselves on the right side of their respective rating categories. The top 10 best-sellers from 2014 averaged 134 PP100, putting them significantly under the industry-wide average, according to a J.D. Power release, though it’s not clear how that number compares to 2016’s report.
Speaking of segment leaders, the Toyota Camry, the best-selling car in America, and the Ford F-150, the best-selling truck, both earned the title of “most dependable” in their respective categories.
Infotainment issues climbed to a 22-percent share of the reported problems, an increase from 20-percent last year, with the Bluetooth connectivity taking the cake for most common problem for the third year in a row.
In terms of equipment, the most frequently replaced component not related to normal wear and tear was the battery, which had to be replaced in 6.1 percent of 2014 vehicles in 2016.