ahojunk
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Instead of opening a new thread, I decided to put it here.
IKEA is also saying that the consumer in EU and China are smarter than those in US, hence a recall is not necessary.
All companies will try to get away with murder and maximize their profits if they can!
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Chinese consumers require IKEA recall
CRI, July 4, 2016
View attachment 315748
People queue to enter the IKEA shopping mall in Hangzhou, capital of east China's Zhejiang Province, June 25, 2015. The first IKEA shopping mall opened here on Thursday, which is the 17th IKEA, the world-renowned furniture retailer, opened in China. [Photo/Xinhua]
Many Chinese consumers are complaining over Swedish furniture maker IKEA's decision to exclude the Chinese market from a massive recall plan.
But the manufacturer says a recall is not necessary in China as the product in question meets all design standards in the country.
While more than 35 million dressers are being recalled from North America, the very same IKEA model is still being sold in Guangzhou.
The recall was launched after six children in the United States and Canada lost their lives in tipping and entrapment incidents associated with the dressers.
But consumers in China and Europe are not in the plan.
Xiang Li, marketing manager of the company's branch in Guangzhou, explains why.
"This model is sold not only in China, but also in other regions outside the United States. It's also sold in European Union countries. This product meets the mandatory safety requirements of EU and our country."
Installation instructions on how to attach chests of drawers and dressers to the walls are seen in IKEA's Guangzhou store.
The manager says the installation accessories are included when purchasing the product.
She strongly urges consumers to follow the proposed steps during assembly.
"If one follows the instruction to install the product, it's safe. In fact, our packaging specification repeatedly emphasizes the steps of anchoring. If required by the consumers, we will resort to a third party to provide them with paid installation services."
But such precaution is not enough to calm down local consumers.
"They should use larger labels to remind parents because many of them can't be aware of such a problem."
In North America, the recall covers chests of drawers and dressers which do not meet the performance requirements of the U.S. voluntary industry standards.
The company is offering a full or partial refund between 70 and 200 U.S. dollars on chests of drawers and dressers sold from 2002 through last month.
So far, the municipal Consumer Council in Shenzhen has appealed to IKEA to extend the same recall to China.
It argues that IKEA should not discriminate against Chinese consumers.
.I think the issue was the wall anchor was not originally sold with the chest. After the issue was brought up they then included the anchor (I think 1.5 years ago). They then offered a free anchor to people who purchased it in the last 14 years. Of course the majority of the people who previously purchased them are probably unaware of the problem and never got the anchor. More kids died. Full recall issued.
China should be outraged. The chest is unsafe. Having people anchor it to the wall is a lame bandaid excuse for an obvious design problem.
IKEA has finally succumbed to consumer pressure and will recall dressers......
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IKEA vows to fix or recall dangerous dressers in China
2016-07-08 11:31 | Ecns.cn | Editor: Mo Hong'e
(ECNS) -- Swedish furniture maker IKEA has decided to fix or recall a line of dressers after the company came under fire for excluding China from its massive recall plan.
IKEA said it would help attach the chests to walls free of charge, or customers could return the product if they wanted.
A staff member at IKEA also said that if the wall was not load bearing, then the chest of drawers couldn't be attached and should be returned, Beijing Youth Daily reported.
The recall was launched after six children in the United States and Canada lost their lives in incidents associated with the dresser, marketed mainly under the Malm brand and also sold in China.
IKEA previously refused to recall the products in China, saying that the furniture met Chinese standards and there had been no reported accidents with it.
The furniture maker's revised move came about after Chinese media outlets, including state news agency Xinhua, joined online outcry over the different treatment of the Chinese market.
IKEA's annual sale figures in China reached 10.5 billion yuan ($1.58 billion) in 2015, about one third of global sales, while the annual growth in China from 2010 to 2015 was 5.1 timers higher than the global pace.