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Burgers, fries and robots: McDonald’s opens 1st mostly automated location in Texas - National - Newsachieve.com
Amid a growing desire for fast food giants to automate their processes, the first mostly robot-run McDonald's restaurant is currently being tested in Fort Worth, Texas.
newsachieve.com
Robots are now handing out Big Macs at a McDonald’s restaurant in Texas.
Amid the fast food giants’ growing desire to automate their processes, McDonald’s’ first predominantly robot-run restaurant is currently being tested in Fort Worth, Texas.
There are no human cashiers in this place. Even the restaurant itself is smaller and lacks seating dedicated to serving customers rather than sit-down eateries.
At the entrance, digital checkouts take orders from customers, while robots push food along conveyor belts in designated areas.
Customers can place an order through a car service, the company’s mobile app, or in-store touch-screen kiosks.
A McDonald’s spokesperson told The Guardian that while the new store is high-tech, it is “not fully automated”. The restaurant is still staffed, although the interaction between customers and employees is very limited.
The spokesperson stated that “improved technology” allows the “restaurant team to start preparing customer orders when they are near the restaurant.” This is ideal for McDonald’s orders that are picked up by couriers, or for customers who have ordered via a mobile app.