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Projects Completed. during the era of 2004-2005

VisionHawk

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I - Citizen Online - provision of services through GOP portal:

Under the Citizen Online Project the first-ever web portal has been developed for the Federal Government. The primary purpose of this portal is to provide visibility of the services offered by the various Divisions of the federal government, and to allow easy access to public information pertaining to all Divisions. As a part of this project, individual Division web sites for all the Federal Divisions have been developed, which contain all the relevant information about these Divisions. The requirements for the Division web sites have been finalized with active participation from Resource Persons from all the Divisions.

The web sites of the Divisions contain commonly required information for the citizens, viz. how to contact the Division; Policies, Rules and Regulations including Official Gazettes notifications; Frequently Asked Questions; News & Press Releases; list of Official Publications; list of all the services provided to the citizen by the Division; job opportunities within the Division and tenders published by the Division. In addition, all official forms required by the citizens will be available on the Portal. Currently about 500 forms are available.

The present phase of this project, which has just been completed has created a Portal and web sites that contain only static information about the ministries/divisions. Secondly downloadable forms used by citizen for submission to government offices, have also been uploaded.

The quality & quantity of web content and government forms is regularly enhanced and updated.


II - Salary Disbursement through ATMs

EGD in collaboration with a nationalized bank has installed 18 ATMs at different locations in Islamabad/Rawalpindi for facilitation of payment of salaries to federal government employees. The locations selected are near government offices and residential localities where there is a concentration of low and middle income government employees.

Presently government provides salary disbursement lists to individual branches which are credited to the employee's accounts on the first day of the month. Majority of the employees rush towards banks on the day of payment, thereby huge queues are seen at the bank branches. Employees have to wait in line for considerable length of time due to rush at the bank counters. Due to the manual nature of processing the time taken to process individual salary takes relatively longer time. The employees have to wait for longer duration and the bank's branches have to remain open till late in the evening to process payment made by them.

Under this project, a 24 hours, 7 days a week banking facility will be provided to government employees. It will also benefit the banking sector as the employees, will draw only required amount of cash each day and therefore more money will be retained at banks. The present project is expected to induce more banks to follow and target the low and middle income government employees who have been neglected till now. It may be mentioned here that persons other than government employees can also avail the facility of these 8 ATMs. Recently "1- link" has been established. Due to this development the ATM cards issued for use at these 18 ATMs can also be used at all ATM Machines of the following banks:

Allied Bank
ABN AMRO Bank
Habib Bank
Askari Commercial Bank
United Bank Limited
Soneri Bank
Union Bank
Bank Al-Habib
Bank Al-Falah
National Bank
PICIC Commercial Bank


III - IT Skills Training programme for Probationary Government Officers

To ensure that the new entrants to the public service are IT and Computer literate, a training programme has been initiated for Probationary Officers (newly recruited) of the Government. For this purpose IT labs have been established at 11 Academies of the government. The project envisages development of course material and establishment of information technology laboratories at the Civil Services Academy, Lahore and ten other specialized training institutions and provide faculty for imparting hands-on-training to probationary officers during their entire stay of 18 months in these academies. The objective of this project is to enable the government probationary officers to develop skills for the new operating environment of E-Government. Specifically this means imparting knowledge and getting hands-on-training on personal computers so as to become fluent in using the personal computers.

The facilities have been provided at:

Civil Services Academy
Director General, Foreign Services Academy, Islamabad
National Police Academy, Islamabad
Foreign Trading Institute of Pakistan, Islamabad
Information Services Academy, Islamabad
Directorate of Training and Research (Income Tax), Islamabad
Pakistan Railways Training Institute, Lahore
Directorate of Training & Research (Customs/Excise/Sales Tax), Karachi
Audit & Accounts Training Institute, Lahore
Secretariat Training Institute, Islamabad
Postal Staff College, Islamabad
D.M.G. Campus, Lahore



IV - Process Mapping for improving efficiency at Ministry of Science & Technology:


Under this project, a process mapping and essential re-engineering study was undertaken at then the Ministry of Science & Technology. The purpose of this study is to identify areas for automation that will bring about an improvement in operations and efficiency of the ministry. The various activities to be performed during this study will included:

Mapping of the existing processes
Proposing and Modeling essential process re-engineered processes
Identifying applications to be deployed for improving efficiency
Development of RFQs for the various components of the solution that is chosen by MoST
The broad areas that were identified for this study include:

Internal communications and movement of files
Finance, Planning & Budgeting
Human Resource Management
Procurement
A project is being prepared with the help of this study to setup an e-office at the Ministry of Information Technology. The software developed in the course of implementation will be adapted for requirements of other federal divisions.




V - Survey of Federal Divisions for LAN & Hardware Requirements:

The Project involved outsourcing of survey work to be carried out at all the Federal Divisions to establish the requirements for Local Area Networking, internetworking of the Divisions and hardware, including Servers and PCs so as to provide the basic infrastructure for electronic communications within and between Divisions.

The material collected under this project will enable EGD in development of RFQ and BOQs for the implementation of Local Area Networking within and between the Divisions as well as development of detailed specifications and quantities for the hardware, Servers & PCs etc that will be required.

The project was undertaken because the existing networking facility is mostly either not available within the Divisions or is confined to a few work locations. Secondly, each workplace is not provided with a computer, which is an essential requirement for enabling electronic communications within and between the Divisions.

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