SajeevJino
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10 Common Mistakes Indians Make At Work
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1. Not maintaining proper eye-contact.
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When you maintain eye contact with the person you are talking to, you show confidence. Eye contact with the listerner(s) allows the speaker to understand the mind of the listerner(s).
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Stand in front of a mirror and practice how to perfect your eye- contact while communicating.
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2. Speaking in a low voice.
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A loud and clear voice is a sign of confidence and always welcome. If your voice is clear, it communicates that you are very clear with what you are saying. Low voice is also a sign of poor confidence.
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To improve clarity in your speech, practise reading aloud a few sentences each day.
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3. No attention to body language.
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Research indicates that we communicate only 7 per cent through words. Most of our communication is through body language. However, if you realise, most of us don't pay much attention to what our body is communicating. An effective communicator is one who is able to control and communicate in tandem to their body language.
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A good way to start improving your body language would be to video record yourself and watch the same.
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4. Speaking in a plain or dull voice.
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When you speak in the same tone, very soon the listener(s) will get bored. It is important that you modulate your voice to express the right emotions.
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Practise by reading daily used sentences; pause and stress on important words for impact.
.
5. Not being in touch.
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Silence may not always be golden, at least not at work. For instance, when you don't answer a missed call, forget to reply to an email or fail to inform your manager that you will not be coming to office, you end up communicating that you don't care.
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Ensure that you answer all the missed calls, reply to all emails and keep seniors informed and updated.
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6. Improper grooming.
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When a stranger enters a room, one look at the person is enough to generate a certain impression about him/her. This largely depends on what you are wearing and how you conduct yourself. It is important for you to dress the best so that you feel the best and confident from within.
7. Not paying attention to the speaker.
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.
An excellent listener also makes an excellent speaker because he paid attention to what the speaker was saying. Next time, someone talks to you, listen to them -- it will be the best gift you could give him/her.
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Also, when you watch movies with subtitles, try to match the voice with the text. This will help you develop your listening skills.
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8. Constantly being interrupted.
.
.
Ideally, when a speaker is speaking, listener(s) should not talk. Interrupting is bad manners and also breaks the flow of thought of a speaker. One should wait for the speaker to complete what they are saying.
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9. Badly written emails.
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.
While drafting emails, it is very important to use the right language for communication, especially if you are communicating to a senior employee. Before sending an email, read what you have written at least once to avoid errors and possible miscommunication later. A neat, tidy, well-formatted email with bullet points and relevant data communicates that the writer is focussed and organised.[/B]
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10. Not considering the audience.
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Most people say what they want to say and get away with it, but effective communication is about speaking what and how the audience wants to listen. Listener(s) gets disconnected from the conversation if the speaker gets too technical or subjective.
.
Whenever you start a conversation, try to establish the purpose of your speech which will get the listener(s) interested. Also stop and ask questions in between so that you know what you are speaking is being understood by people in the audience.
.
We must invest our time and efforts in enhancing our communication skills because they are as important as technical skills.
.
.
.
1. Not maintaining proper eye-contact.
.
.
When you maintain eye contact with the person you are talking to, you show confidence. Eye contact with the listerner(s) allows the speaker to understand the mind of the listerner(s).
.
Stand in front of a mirror and practice how to perfect your eye- contact while communicating.
.
2. Speaking in a low voice.
.
.
A loud and clear voice is a sign of confidence and always welcome. If your voice is clear, it communicates that you are very clear with what you are saying. Low voice is also a sign of poor confidence.
.
To improve clarity in your speech, practise reading aloud a few sentences each day.
.
3. No attention to body language.
.
.
Research indicates that we communicate only 7 per cent through words. Most of our communication is through body language. However, if you realise, most of us don't pay much attention to what our body is communicating. An effective communicator is one who is able to control and communicate in tandem to their body language.
.
A good way to start improving your body language would be to video record yourself and watch the same.
.
4. Speaking in a plain or dull voice.
.
.
When you speak in the same tone, very soon the listener(s) will get bored. It is important that you modulate your voice to express the right emotions.
.
Practise by reading daily used sentences; pause and stress on important words for impact.
.
5. Not being in touch.
.
.
Silence may not always be golden, at least not at work. For instance, when you don't answer a missed call, forget to reply to an email or fail to inform your manager that you will not be coming to office, you end up communicating that you don't care.
.
Ensure that you answer all the missed calls, reply to all emails and keep seniors informed and updated.
.
6. Improper grooming.
.
.
When a stranger enters a room, one look at the person is enough to generate a certain impression about him/her. This largely depends on what you are wearing and how you conduct yourself. It is important for you to dress the best so that you feel the best and confident from within.
7. Not paying attention to the speaker.
.
.
An excellent listener also makes an excellent speaker because he paid attention to what the speaker was saying. Next time, someone talks to you, listen to them -- it will be the best gift you could give him/her.
.
Also, when you watch movies with subtitles, try to match the voice with the text. This will help you develop your listening skills.
.
8. Constantly being interrupted.
.
.
Ideally, when a speaker is speaking, listener(s) should not talk. Interrupting is bad manners and also breaks the flow of thought of a speaker. One should wait for the speaker to complete what they are saying.
.
9. Badly written emails.
.
.
While drafting emails, it is very important to use the right language for communication, especially if you are communicating to a senior employee. Before sending an email, read what you have written at least once to avoid errors and possible miscommunication later. A neat, tidy, well-formatted email with bullet points and relevant data communicates that the writer is focussed and organised.[/B]
.
10. Not considering the audience.
.
Most people say what they want to say and get away with it, but effective communication is about speaking what and how the audience wants to listen. Listener(s) gets disconnected from the conversation if the speaker gets too technical or subjective.
.
Whenever you start a conversation, try to establish the purpose of your speech which will get the listener(s) interested. Also stop and ask questions in between so that you know what you are speaking is being understood by people in the audience.
.
We must invest our time and efforts in enhancing our communication skills because they are as important as technical skills.
.