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ISLAMABAD - After the untiring and appreciable efforts of Federal Minister for Railways Khawaja Saad Rafique and his team, the Pakistan Railways (PR) had succeeded to a great extent in winning the passengers’ confidence which was evident from the priority passengers gave to railways over other public transport on Eid.
The traditional non-compromising attitude of the transporters and passenger-friendly policies of Pakistan Railways attracted a large number of passengers as after several years a heavy crowd of passengers with families were witnessed at different railway stations including Rawalpindi. Passengers are now preferring to travel by train because of appreciably low fares as compared with private transport. “I am thankful to the Railways administration which had run special trains on Eid,” said Asif Mehmood, a passenger returning to Rawalpindi from his hometown after celebrating Eid. Talking to APP he said Eid trains have especially mitigated the suffering of people, adding, high quality services being provided in the trains had won their hearts.
After many years, he had seen well-cleaned trains and efficient staff at the railway station. A Karachi-bound passenger Mohammed Javed told this scribe that he was highly impressed by the punctuality of the trains which was a major issue for the passengers. After more than 10 years, he said, they were travelling by train as timings have been improved and the fare was also considerably less than private transport. It was pertinent to mention that the Pakistan Railways had run 13 special trains on Eid from Karachi, Peshawar, Quetta, Lahore and Multan to facilitate passengers besides reducing fares by 50 per cent for two days on Eid ul Fitr for all classes of all trains. Hafiz Abdul Qayyum, Chairman PR Daily Passengers Association, said the PR had improved its quality and timings under the supervision and leadership of PR Minister Khawaja Saad Rafique.
He said passengers had stopped using railways but after several improvements, they were returning to the PR and their trust in it had restored.
PR General Manager (Operations) Anjum Pervaiz told APP that it was the result of dedication of staff and workers saying that the continuous efforts of the PR minister had played a vital role in achieving the targets. He said the minister’s motivation had made the administration and workers more confident.
Meanwhile, Pakistan Railways was also working on a project to ensure provision of clean drinking water facility to its employees and passengers, said Divisional Superintendent Rawalpindi Syed Munawar Khan.
“Under the project, the facility will be made available in next eight months to all PR employees and passengers across the Rawalpindi Division,” he said.
Railways winning back confidence of passengers
